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Unique Identification Authority Of India [UIDAI] Complaints & Reviews

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1.1
Updated: Jun 23, 2026
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So far, so good. Unique Identification Authority Of India [UIDAI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Unique Identification Authority Of India [UIDAI] will keep up the work and continue to help more customers with their concerns even better 🤝
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Unique Identification Authority Of India [UIDAI] reviews & complaints page 3

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A
Abhijeet Shewalkar
from Pune, Maharashtra
Mar 29, 2024
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Regarding SRN no. 'S[protected]', while checking status it shows completed but Aadhar not updated, that's why I raised complaint with Aadhar, i got resolution against complaint that my request is rejected without any specific reason. Even customer team is unable to specify specific reason.
If there issue in uploaded document, then why verification & validation stage is passed. UIDAI is just collecting money from resident for Aadhar updation.

SRN tracking details & complaint status are attached for reference.

Requesting to address my concern & resolve soon.

Rgds,
Abhijeet Shewalkar
Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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    A
    Abhijeet Shewalkar
    from Pune, Maharashtra
    Mar 28, 2024
    Mar 28, 2024
    This thread was updated on Mar 28, 2024
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    Regarding SRN no. 'S[protected]', while checking status it shows completed but Aadhar not updated, that's why I raised complaint with Aadhar, i got resolution against complaint that my request is rejected without any specific reason. Even customer team is unable to specify specific reason.
    If there issue in uploaded document, then why verification & validation stage is passed. UIDAI is just collecting money from resident for Aadhar updation.
    Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
    Mar 28, 2024
    Updated by Abhijeet Shewalkar     SRN tracking status is attached for reference.
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      S
      Sandeep_26
      from Chennai, Tamil Nadu
      Mar 3, 2024
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      Srn S[protected] has been awaiting validation since 09feb24. Request Kindly hasten the process please. It's the second time the SRN is raised.
      Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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        D
        diff_2013
        from Pune, Maharashtra
        Jan 21, 2024
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        My document upload activity on myaadhar is still in verification for last 8 months. I raised a ticket (complaint) which is not being resolved for last 8 months.

        I am sure some third-class indian company like TCS or Infosys must have designed the myaadhar site.

        There's no accountability.
        I have no hopes that this will be ever resolved.
        Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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          D
          diff_2013
          from Pune, Maharashtra
          Dec 29, 2023
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          Whenever I check the status of SRN using Myaadhar website, it always errors out.

          We could not complete the request due to temporary errors in accessing our backend services.

          UIDAI does not accept this as an issue with their website,
          they ask me to change browser clear cache etc which does not help at all.
          Please fix this issue on priority.
          Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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            D
            diff_2013
            from Pune, Maharashtra
            Dec 6, 2023
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            My mother is very old aged and can not step out of the house now.
            However there's no provision of home visit for Aadhar update for elderly people.

            They are forced to go to the center only.
            I called 1947 but all they told me is to take her to the center which is not possible now.
            Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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              S
              sandivai007
              Oct 19, 2023
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              I am sandip more, i applied for my wife adhar card (pvc) on 6th oct 2023. But still my card is delivered to me.( Notice told that your card will delivered after 5-6 working days after applying) today it's 12th day I am waiting for my card.( On site it's showing in printing work in progress) I don't know why my card is getting late to delivered. I'll shared my acknowledge with this massage.
              Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                K
                kushagara
                from Jhansi, Uttar Pradesh
                Sep 20, 2023
                Dec 6, 2023
                This thread was updated on Dec 6, 2023
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                Address: nandu colony ke pas shivaji nagar jhansi

                My self kushagara i updated a request in june for update but its not getting updated and i have not getting any help also
                Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                aadhar is niradhar.
                no support
                Reply
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                  K
                  kushagara
                  from Jhansi, Uttar Pradesh
                  Sep 20, 2023
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                  From last three month my adhaar is not updated
                  Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                    K
                    kushagara
                    from Jhansi, Uttar Pradesh
                    Sep 20, 2023
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                    I am trying and waiting for my adhaar from last 3 month but not able get updated my uid number is 0651111880835120230621133529
                    Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                      M
                      mukeshsharma865
                      from Sohna, Haryana
                      Jul 9, 2023
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                      Address: Unit No. 6-1104, The Serenas Signature Global, Sector-36, Village Dhunela, Sohna, Distt. Gurgaon, Gurgaon, Haryana-122103

                      It has been 100+ days since I applied for update in address of my Aadhar vide SRN No. S[protected] Dt. 19.03.2023

                      But so far, neither it has been approved nor rejected.

                      I am fed up chasing aadhar team on #1947 but not solution.

                      Please help to get my application either rejected or approved.
                      Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                        D
                        Dks🙏
                        from Muzaffarnagar, Uttar Pradesh
                        Feb 11, 2023
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                        Address: Delhi
                        Website: uidai.gov.in

                        My Aadhaar Address is neither updated nor the request is rejected. I m helpless. Can't do anything. Please help.
                        My SRN number is S[protected].
                        Customer care is doing nothing. Aadhaar center is also not helping. Please update my Aadhaar address.
                        Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                          R
                          roquibul7
                          Feb 9, 2023
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                          Respected sir,
                          0n 20th January 2023 i submitted my wife's (Sadia Afrin) change of residential address on UIDAI website from local UIDAI centre ( SRN : S[protected]. But unfortunately, until now, no verification is started by UIDAI ( it showed, they are facing some technical issues). Therefore, sir, i request you to kindly take fast action against their inactivity in this matter.
                          Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                            V
                            Vishalsmohite
                            from Pune, Maharashtra
                            Jan 19, 2023
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                            Address: India

                            Respected sir, my name is vishal shivaji mohite
                            And my complaint is I have made request on 20th August 2022 on maadhaar app online to update my address but my request was under process.i made a complaint After 90 days and asked for refund my money but i haven't got any refund after that i went nearest aadhaar enrollment center and updated my address and also get aadhaar pvc card.the issue is that still in maadhaar app my request is showing under process from 20august 2022 till now I don't want to update my address now because I updated from enrollment center and I have sent so many mails for my refund but still i havent got any refund by maadhaar i have contacted many times and so many mail I sent for refund till this date.
                            But still I haven't got any refund.
                            Please help
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                              K
                              kottivakkam
                              from Chennai, Tamil Nadu
                              Jan 3, 2023
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                              Address: india

                              I wanted to get Aadhaar card for my son HARISAN .A on 2/7/22 I went to Aadhaar office and registered in person but till date I didn't get Aadhaar no information I went to koyambedu Aadhaar office in Chennai on 22/11/22 they said call 1947 They say ok, I have given a complaint many times for that too, no progress till now your forest is under processing, we have further complained. What is the result of this? Will my son get an Aadhaar card or not. please help this poor son's Aadhaar.

                              note enrolment copy added
                              Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                                J
                                Jagbir Sehrawat
                                from Palwal, Haryana
                                Dec 24, 2022
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                                Address: https://resident.uidai.gov.in/bank-mapper

                                UIDAI,

                                My Aadhaar Card is Update in my ICICI Bank A/C[protected], But in UIDAI Bank Linking/Seeding Status. Please Update my Aadhaar in UIDAI Check Aadhaar/Bank Linking.

                                Thank You,
                                [protected]
                                Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                                  A
                                  Achal4004
                                  from Shikohabad, Uttar Pradesh
                                  Dec 17, 2022
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                                  Website: Uidai

                                  I have Ordered Pvc card from uidai website filled all required fields my transaction was successful the money ( 50 Rs) was also got deducted but from now on it is been so long i am not getting any update on portal it is showing print in progress from long time. The SRN No. Is S[protected].
                                  Attached Slip also.
                                  Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                                    B
                                    bbbasu1990
                                    from Duttapukur, West Bengal
                                    Nov 29, 2022
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                                    I did 2 transactions for name change of aadhaar card on 05/Ga/22, and it was filed, still no refund.
                                    Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                                      S
                                      Sushma S A
                                      Nov 23, 2022
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                                      Address: Bangalore

                                      Even though my adhar number is linked to bank account and it is verified by bank officials it is showing as technical exception when i check banking status in adhar website.
                                      Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                                        R
                                        ranar96
                                        from Ludhiana, Punjab
                                        Nov 12, 2022
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                                        A. Name of Enrolment Agency ... Service Operator : BLS Kendras Pvt Ltd (03AAHCB7186Q1Z2) ... Sewa Kendra Code : PB[protected]U003
                                        b. Location & Address ... Sewa Kendra Name : Civil Hospital, Pathankot
                                        c. Operator Details (if available) ... MUSKAN SAINI
                                        d. Agency Phone/Mobile Number (if available) ... Not available
                                        e. 28 digits Enrollment ID/Update Request Number (if available) ... Not available ... MUSKAN SAINI refused for the corrections / amendments. Correction required is ... my name - ANAMICA RANA has been mentioned twice in the Aadhar in English language whereas it should be only one time.
                                        Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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