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Unique Identification Authority Of India [UIDAI] Complaints & Reviews

uidai.gov.in
1.1
Updated: Jun 5, 2025
Complaints 569
Resolved
128
Unresolved
441
So far, so good. Unique Identification Authority Of India [UIDAI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Unique Identification Authority Of India [UIDAI] will keep up the work and continue to help more customers with their concerns even better 🤝
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Unique Identification Authority Of India [UIDAI] reviews & complaints page 4

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A
ashujoshi786
Oct 14, 2021
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Its been almost 25 days I made a request for address updation in aadhar card and I am still waiting for the same. Kindly provide me solution for this as I need my updated aadhar card for my car registration om urgent basis. Kindly help on the same.

Aadhar no :[protected]
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    faizan109
    Oct 12, 2021
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    Hi, I am faizan, I tried the uidai bank mapper site, after entering the aadhar number and the OTP, it says TECHNICAL EXCEPTION message, I tried many times but I get the same error, again and again, I even tried at times when there is less traffic on site, but still, the same error pops up.

    Please help as I am in urgent need, u are India's biggest government site, if your services don't work then how can we trust u guys and continue with your service, waiting for ur reply. I ma applying for my scholarship so I am in urgent need asap

    my aadhar number:[protected]
    Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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    I am facing same issue please help me out
    Reply
    faizan109's [Complaint's author] reply, Oct 21, 2021
    Bro the best solution is to contact ur bank and tell them that u want to link/map ur aadhar to ur bank account for dbt payment, just tell them that u want to link aadhar for dbt schemes and subsidies and they will understand, I was also facing this issue from many days then I contacted my bank and told them to link aadhar tp bank for dbt(direct benefit transfer) and then they took around 20 sdays to do so and then i checked and my problem was solved, i am no longer getting TECHNICAL EXCEPTION message
    VINIT RUPARELIA's reply, Nov 25, 2022
    please help me im stuck with this problem and cant apply for scholarship
    my accounts are already linked from bank side but still it is showing me that problem
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      piyali_piu
      Oct 10, 2021
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      Aadhar Generate

      My father has been tried to generate Aadhar card since 2015. But after 6-7 failed attempt, he went to Ranchi. They gave list of three people with whom my father's biometrics matches. Though it's clearly their fault, now my father has to tell and request the people to update their aadhar biometrics. But will it change everything? When I checked website it says multiple records exist. They should delete the data atleast which is connected with...
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      SivanandanK
      from Chennai, Tamil Nadu
      Sep 27, 2021
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      I have applied "address change" for my mother's Aadhaar through official online website on 29.06.2021 with requested payment. URN is 75387654 & payment invoice number is[protected].
      Nearly three months has been passed and till now we didnt receive updated AADHAAR card to our house and in website while tracking its still showing "under progress" status.

      I have mailed to helpline mail id "[protected]@uidai.go.in" and made calls to toll free number 1947, but no proper action/solution from them.

      Dont know why three months time taking for address change applications.

      Requesting to speed up the things and dont disappoint public like this.
      Apr 9, 2022
      Complaint marked as Resolved 
      It was not at all resolved. Till now we didnt receive updated AADHAAR card to our house.
      Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
      Oct 07, 2021
      Updated by SivanandanK       Till now no response from UIDAI...Very worst support from UIDAI end...
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        S
        Shiv Bhakat
        Sep 23, 2021
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        Address: NSEIT Krishnanagar

        Today I gave a examination at krishna nagar NSEIT branch. But the behavior of the examiner was so bad. We don't get any help at the time of exam login.This is the ist time i give a online exam at your any branch. But the experience was so bad.The examiner also used some bad languages about my degree and personality
        Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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          Pavan1043
          Sep 21, 2021
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          The UIDAI server is said to be always down, we are unable to update our phone number also. Every time we reach the updation center, it is being said the server is down
          Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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            R
            rakhi.13
            from Barh, Bihar
            Sep 15, 2021
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            I have ordered an adhaar card from uidai.gov.in. But in my adhaar card has my old address where I was living on rent and now I am living in another place. So I want to change my address where I am living now.
            My name is Rakhi Kumari, D/O Late Vidyawati Devi.
            My new address is Kazichak, Ward No.- 23, Near Rahul Jewellers, P.O.+PS-Barh, Patna 803213
            Mob: [protected]
            Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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              R
              Rakesh pc
              Sep 12, 2021
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              Address: Rakesh, Phone 9000002764, Telangana 509110

              Sir, I have submitted online request for demographics change/ name update 45 days back. Online status shows in progress, but when I sent email to uidai the response is that my URN rejected for some reason. I am not able to submit a new request since the present request is still in progress.

              It's not clear if it's rejected as mentioned by uidai email Team or still in progress as shown online status.

              I have tried calling customer care at 1947 about 100 times in last 40 days but no executive gives proper response, either they say the system is down with technical issue or ask to call back and check the status later, also my complaint numbers pending without resolution.

              It's urgent to update my name for Epf kyc linking and very frustrating the way response is getting. It's government mandate to link aadhar to epf kyc.

              Please help me to solve this issue 🙏
              Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                V
                Vartul Agarwal
                Aug 20, 2021
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                Hi Team,

                I had applied for address update in Aadhaar card of my mother on 18th July 2021. Its been more than a month and still the request is showing as In Progress on the UIDAI Portal. When I contacted the customer care they said that the request has been rejected but I did not get any reason for the rejection of the same. I raised a complaint for the same to get the rejection reason and that complaint is showing as solved on the UIDAI portal but still no update received from UIDAI.

                Please look into this matter.

                URN Number[protected]
                Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                  G
                  Guddusargar
                  Aug 12, 2021
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                  Dear sir/mam i successfully submitted my application for aadhaar seeding in bank to receive my scholarship but after knowing my aadhaar card is not linked with NPCI by scholarship status, i again submitted application for seeding 5 to 6 time but my Aadhar is not seeded till now and due to this my scholarship was not come. Now, who is responsible for this, i did my duty to submit application in bank. Now, it's your responsibility to link my account with npci. I want my scholarship. My aadhar card number
                  Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                    S
                    srikantmanjhi1
                    Aug 8, 2021
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                    I have tried doing address update online and now I am waiting for last 4 months but there is no update. I called their phone number mentioned on website 1947 but they are also not helping they just ask to call back later there system is updating or some problem is there. I have visited adhar center also several times but they are also not helping, they say to call 1947 or write an email. this is crazy, adhar agent do not have support and their central system does not provide proper information as well. for simple address change should I write rti and complaint to authorities.
                    Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                      A
                      ankurtyagi80
                      Jul 13, 2021
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                      Aadhar address update rejected multiple time. When asking for reason then not replying

                      Address: No 36, 1st floor, 2nd Main, 2nd Cross, MICO Layout, BTM 2nd Stage, Bangalore

                      Hi, I am trying to update my aadhar address using my rent agreement. And every time it is getting rejected due to discrepancy. I have requested 4 time in last 3 months but every time they reject with same reason. I am updating same address what is mentioned in Rent agreement.
                      I am attaching URN number and rent agreement image for proof.
                      While asking the reason to [protected]@uidai.gov.in for reason. They reply once in a day with raising...
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                      Dwip Jyoti
                      from Mumbai, Maharashtra
                      Jul 12, 2021
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                      Address: Town-sarthebari, Dist-Barpeta, state-Assam

                      Sir,
                      with due respect and humbly submission i beg to state that i am an Indian citizen.We have been facing huge plight in the use of M aadhar apps.we are unable to check our aadhar status.what a rubbish app launched by central government.Is central government knowing that people have been suffering huge plight due to this issue?This app totally mocking central government reputation.Do something and try to solve this issue immediately otherwise stop this type of online services .it is totally rubbish.
                      Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                        M
                        Mehulkumar R
                        Jul 10, 2021
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                        Address: AT-POST - ERANDI TA-GODHRA DI-PANCHMAHAL - 389120

                        Dear sir / madam
                        I am Mehul kumar
                        Consignment number - UC[protected]IN
                        My order was sent in the address of, father's name - Rameshbhai
                        Address-
                        At-Post - Erandi
                        Taluka - Godhra
                        District - panchmahal
                        Pincode - 389120
                        State - Gujarat
                        And when we track my order this shows the destination pin code is - 389001
                        And it arrive from Bengaluru to Godhra on 10/7/21 then what will we do sir plzzz reply and suggest me for my order will placed for my real address and destination pincode is 389120
                        Thank you
                        Sir
                        Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                          D
                          Dabbu@9970
                          Jun 16, 2021
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                          My Aadhaar no. Is[protected], L want to change my address as details are:
                          OLD ADDRESS:
                          NEERAJ AGARWAL
                          NEAR DR. BALDEV RAJ SHARMA
                          9/70 RANI BAZAAR
                          SAHARANPUR-247001

                          TO
                          NEW ADDRESS:
                          NEERAJ AGARWAL
                          OPP. SHAMLI BARTAN BHANDAR
                          9)70 RANI BAZAAR
                          SAHARANPUR-247001
                          Kindly do needful.Looking forward to hear from you.
                          Thanks and regards.
                          Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                            S
                            shekhar.bhangale
                            from Pune, Maharashtra
                            May 23, 2021
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                            Resolved

                            Physical Copy of Aadhar Letter not received after Address Change

                            Address: Flat No 505, Windsor Apartment, Survey No 173/2/2A5, Datta Mandir Road, Near Mauli Chawk,Wakad, Pune, Maharashtra Pincode-411057

                            Dear Team,

                            We have modified address in existing Aadhar Card using Online Demographics Updation facility at UIDAI site online and same has been updated sucessfully. But we have not received physical copy of Aadhar Letter at Address mentioned in Aadhar even though 90 days has been already passed after Aadhar updation. (SLA period for same is upto 90 days)

                            We have called Aadhar helpline and registered complaint...
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                            Suds C
                            May 13, 2021
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                            Dear Sir/Madam,

                            This is Sudha Brijnath Chauhan resident of Vashind (Thane, Maharashtra). My aadhar card number is[protected]. I had requested for mobile number[protected] updation at my nearest Aadhar centre dated March 09, 2021. However, while doing some transactions, I came to know that my cell number was incorrectly updated by aadhar team @ Vashind (pin code- 421604).

                            Attached is the application form for your reference. Please assist me on priority as i am in need of fund due to pandemic but cannot withdraw funds due to incorrect mobile number registered. Aadhar centres are closed due to lockdown hence cannot place re-request. Attached is the screenshot of incorrect number.

                            Regards,
                            Sudha Chauhan
                            [protected]
                            Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                              V
                              Vivek Billawaria
                              Mar 26, 2021
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                              I have raised online request to update my aadhar address on March 11, 2021. Its been 2 weeks the request is still open, and stuck at verified but awaiting approval state since 1 week. My URN number is 72633402.
                              Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                                S
                                Saumini Mhatre
                                Feb 15, 2021
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                                Aadhar card and bank linking

                                Website: WWW.UIDIA.COM

                                Hi I am Saumini Mhatre, as per new regulations we have to link our aadhar card to our bank for which I have done 10 times but yet it has been not showing on my Aadhar service status.Even I have checked with bank and they told me from their side it has been activated, but yet it is not shown active on Aadhar site.
                                Kindly help me with this problem either wise I have to pay full fees and can't avail for scholarship.

                                Regardsbr...
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                                Meenu88kh
                                from Vijayawada, Andhra Pradesh
                                Feb 13, 2021
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                                Requested to change adhaar address and gender but still not updated.

                                I am Arun Khajuria .My adhaar number is[protected]. Last time I updated my adhaar as adreess in Chandigarh but they have changed my gender as well. And now i am living in Hyderabad.
                                I have updated my Gender and Address, In Hyderabad on 21/11/2020.
                                Update Request No: [protected]
                                But my adhar still shows my old address and gender. Please do the needful.

                                Error Shown When I see Status:

                                Your...
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