Submit a Complaint
Claimed

Unique Identification Authority Of India [UIDAI] Complaints & Reviews

uidai.gov.in
1.1
Updated: Jun 5, 2025
Complaints 569
Resolved
128
Unresolved
441
So far, so good. Unique Identification Authority Of India [UIDAI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Unique Identification Authority Of India [UIDAI] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Unique Identification Authority Of India [UIDAI]

Having problems with Unique Identification Authority Of India [UIDAI]?

File a complaint and get it resolved by Unique Identification Authority Of India [UIDAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Government Organizations
Unique Identification Authority Of India [UIDAI]

Unique Identification Authority Of India [UIDAI] reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ashujoshi786
Oct 14, 2021
Report
Copy

Its been almost 25 days I made a request for address updation in aadhar card and I am still waiting for the same. Kindly provide me solution for this as I need my updated aadhar card for my car registration om urgent basis. Kindly help on the same.

Aadhar no :[protected]
Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    F
    faizan109
    Oct 12, 2021
    Report
    Copy

    I get TECHNICAL EXCEPTION message when using the uidai bank mapper site

    Hi, I am faizan, I tried the uidai bank mapper site, after entering the aadhar number and the OTP, it says TECHNICAL EXCEPTION message, I tried many times but I get the same error, again and again, I even tried at times when there is less traffic on site, but still, the same error pops up.

    Please help as I am in urgent need, u are India's biggest government site, if your services don't work then how can we trust u guys and...
    Helpful
    19 other people found this review helpful
    19 found this helpful
    1 Comment
    Report
    Copy
    P
    piyali_piu
    Oct 10, 2021
    Report
    Copy

    Aadhar Generate

    My father has been tried to generate Aadhar card since 2015. But after 6-7 failed attempt, he went to Ranchi. They gave list of three people with whom my father's biometrics matches. Though it's clearly their fault, now my father has to tell and request the people to update their aadhar biometrics. But will it change everything? When I checked website it says multiple records exist. They should delete the data atleast which is connected with...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    S
    SivanandanK
    from Chennai, Tamil Nadu
    Sep 27, 2021
    Resolved
    Report
    Copy
    Resolved

    Not Received Updated Aadhaar even after three months

    I have applied "address change" for my mother's Aadhaar through official online website on 29.06.2021 with requested payment. URN is 75387654 & payment invoice number is[protected].
    Nearly three months has been passed and till now we didnt receive updated AADHAAR card to our house and in website while tracking its still showing "under progress" status.

    I have mailed to helpline mail id "[protected]@uidai.go.in" and made calls...
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    S
    Shiv Bhakat
    Sep 23, 2021
    Report
    Copy

    Address: NSEIT Krishnanagar

    Today I gave a examination at krishna nagar NSEIT branch. But the behavior of the examiner was so bad. We don't get any help at the time of exam login.This is the ist time i give a online exam at your any branch. But the experience was so bad.The examiner also used some bad languages about my degree and personality
    Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pavan1043
      Sep 21, 2021
      Report
      Copy

      The UIDAI server is said to be always down, we are unable to update our phone number also. Every time we reach the updation center, it is being said the server is down
      Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rakhi.13
        from Barh, Bihar
        Sep 15, 2021
        Report
        Copy

        I have ordered an adhaar card from uidai.gov.in. But in my adhaar card has my old address where I was living on rent and now I am living in another place. So I want to change my address where I am living now.
        My name is Rakhi Kumari, D/O Late Vidyawati Devi.
        My new address is Kazichak, Ward No.- 23, Near Rahul Jewellers, P.O.+PS-Barh, Patna 803213
        Mob: [protected]
        Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rakesh pc
          Sep 12, 2021
          Report
          Copy

          Address: Rakesh, Phone 9000002764, Telangana 509110

          Sir, I have submitted online request for demographics change/ name update 45 days back. Online status shows in progress, but when I sent email to uidai the response is that my URN rejected for some reason. I am not able to submit a new request since the present request is still in progress.

          It's not clear if it's rejected as mentioned by uidai email Team or still in progress as shown online status.

          I have tried calling customer care at 1947 about 100 times in last 40 days but no executive gives proper response, either they say the system is down with technical issue or ask to call back and check the status later, also my complaint numbers pending without resolution.

          It's urgent to update my name for Epf kyc linking and very frustrating the way response is getting. It's government mandate to link aadhar to epf kyc.

          Please help me to solve this issue 🙏
          Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vartul Agarwal
            Aug 20, 2021
            Report
            Copy

            Hi Team,

            I had applied for address update in Aadhaar card of my mother on 18th July 2021. Its been more than a month and still the request is showing as In Progress on the UIDAI Portal. When I contacted the customer care they said that the request has been rejected but I did not get any reason for the rejection of the same. I raised a complaint for the same to get the rejection reason and that complaint is showing as solved on the UIDAI portal but still no update received from UIDAI.

            Please look into this matter.

            URN Number[protected]
            Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Guddusargar
              Aug 12, 2021
              Report
              Copy

              Dear sir/mam i successfully submitted my application for aadhaar seeding in bank to receive my scholarship but after knowing my aadhaar card is not linked with NPCI by scholarship status, i again submitted application for seeding 5 to 6 time but my Aadhar is not seeded till now and due to this my scholarship was not come. Now, who is responsible for this, i did my duty to submit application in bank. Now, it's your responsibility to link my account with npci. I want my scholarship. My aadhar card number
              Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                srikantmanjhi1
                Aug 8, 2021
                Report
                Copy

                I have tried doing address update online and now I am waiting for last 4 months but there is no update. I called their phone number mentioned on website 1947 but they are also not helping they just ask to call back later there system is updating or some problem is there. I have visited adhar center also several times but they are also not helping, they say to call 1947 or write an email. this is crazy, adhar agent do not have support and their central system does not provide proper information as well. for simple address change should I write rti and complaint to authorities.
                Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  ankurtyagi80
                  Jul 13, 2021
                  Report
                  Copy

                  Aadhar address update rejected multiple time. When asking for reason then not replying

                  Address: No 36, 1st floor, 2nd Main, 2nd Cross, MICO Layout, BTM 2nd Stage, Bangalore

                  Hi, I am trying to update my aadhar address using my rent agreement. And every time it is getting rejected due to discrepancy. I have requested 4 time in last 3 months but every time they reject with same reason. I am updating same address what is mentioned in Rent agreement.
                  I am attaching URN number and rent agreement image for proof.
                  While asking the reason to [protected]@uidai.gov.in for reason. They reply once in a day with raising...
                  +2 photos
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy
                  D
                  Dwip Jyoti
                  from Mumbai, Maharashtra
                  Jul 12, 2021
                  Report
                  Copy

                  Address: Town-sarthebari, Dist-Barpeta, state-Assam

                  Sir,
                  with due respect and humbly submission i beg to state that i am an Indian citizen.We have been facing huge plight in the use of M aadhar apps.we are unable to check our aadhar status.what a rubbish app launched by central government.Is central government knowing that people have been suffering huge plight due to this issue?This app totally mocking central government reputation.Do something and try to solve this issue immediately otherwise stop this type of online services .it is totally rubbish.
                  Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mehulkumar R
                    Jul 10, 2021
                    Report
                    Copy

                    Address: AT-POST - ERANDI TA-GODHRA DI-PANCHMAHAL - 389120

                    Dear sir / madam
                    I am Mehul kumar
                    Consignment number - UC[protected]IN
                    My order was sent in the address of, father's name - Rameshbhai
                    Address-
                    At-Post - Erandi
                    Taluka - Godhra
                    District - panchmahal
                    Pincode - 389120
                    State - Gujarat
                    And when we track my order this shows the destination pin code is - 389001
                    And it arrive from Bengaluru to Godhra on 10/7/21 then what will we do sir plzzz reply and suggest me for my order will placed for my real address and destination pincode is 389120
                    Thank you
                    Sir
                    Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dabbu@9970
                      Jun 16, 2021
                      Report
                      Copy

                      My Aadhaar no. Is[protected], L want to change my address as details are:
                      OLD ADDRESS:
                      NEERAJ AGARWAL
                      NEAR DR. BALDEV RAJ SHARMA
                      9/70 RANI BAZAAR
                      SAHARANPUR-247001

                      TO
                      NEW ADDRESS:
                      NEERAJ AGARWAL
                      OPP. SHAMLI BARTAN BHANDAR
                      9)70 RANI BAZAAR
                      SAHARANPUR-247001
                      Kindly do needful.Looking forward to hear from you.
                      Thanks and regards.
                      Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        shekhar.bhangale
                        from Pune, Maharashtra
                        May 23, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Physical Copy of Aadhar Letter not received after Address Change

                        Address: Flat No 505, Windsor Apartment, Survey No 173/2/2A5, Datta Mandir Road, Near Mauli Chawk,Wakad, Pune, Maharashtra Pincode-411057

                        Dear Team,

                        We have modified address in existing Aadhar Card using Online Demographics Updation facility at UIDAI site online and same has been updated sucessfully. But we have not received physical copy of Aadhar Letter at Address mentioned in Aadhar even though 90 days has been already passed after Aadhar updation. (SLA period for same is upto 90 days)

                        We have called Aadhar helpline and registered complaint...
                        +2 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        S
                        Suds C
                        May 13, 2021
                        Report
                        Copy

                        Dear Sir/Madam,

                        This is Sudha Brijnath Chauhan resident of Vashind (Thane, Maharashtra). My aadhar card number is[protected]. I had requested for mobile number[protected] updation at my nearest Aadhar centre dated March 09, 2021. However, while doing some transactions, I came to know that my cell number was incorrectly updated by aadhar team @ Vashind (pin code- 421604).

                        Attached is the application form for your reference. Please assist me on priority as i am in need of fund due to pandemic but cannot withdraw funds due to incorrect mobile number registered. Aadhar centres are closed due to lockdown hence cannot place re-request. Attached is the screenshot of incorrect number.

                        Regards,
                        Sudha Chauhan
                        [protected]
                        +1 photos
                        Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vivek Billawaria
                          Mar 26, 2021
                          Report
                          Copy

                          I have raised online request to update my aadhar address on March 11, 2021. Its been 2 weeks the request is still open, and stuck at verified but awaiting approval state since 1 week. My URN number is 72633402.
                          Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Saumini Mhatre
                            Feb 15, 2021
                            Report
                            Copy

                            Aadhar card and bank linking

                            Website: WWW.UIDIA.COM

                            Hi I am Saumini Mhatre, as per new regulations we have to link our aadhar card to our bank for which I have done 10 times but yet it has been not showing on my Aadhar service status.Even I have checked with bank and they told me from their side it has been activated, but yet it is not shown active on Aadhar site.
                            Kindly help me with this problem either wise I have to pay full fees and can't avail for scholarship.

                            Regardsbr...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            M
                            Meenu88kh
                            from Vijayawada, Andhra Pradesh
                            Feb 13, 2021
                            Report
                            Copy

                            Requested to change adhaar address and gender but still not updated.

                            I am Arun Khajuria .My adhaar number is[protected]. Last time I updated my adhaar as adreess in Chandigarh but they have changed my gender as well. And now i am living in Hyderabad.
                            I have updated my Gender and Address, In Hyderabad on 21/11/2020.
                            Update Request No: [protected]
                            But my adhar still shows my old address and gender. Please do the needful.

                            Error Shown When I see Status:

                            Your...
                            +2 photos
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            Write a comment
                            Report
                            Copy

                            Related businesses

                            DG Shipping
                            1
                            (2048)
                            TASMAC
                            1
                            (566)
                            Bangalore Electricity Supply Company Limited [BESCOM]
                            1.3
                            (757)