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Unique Identification Authority Of India [UIDAI] Complaints & Reviews

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Updated: Sep 1, 2026
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Unique Identification Authority Of India [UIDAI] reviews & complaints page 5

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H
Hirab
Apr 5, 2022
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I have tried to order PVC card two times but both times the amount has been deducted from my account but your website and mAadhaar app says that the transaction wasn’t successful. I just want my money back. I have UPI reference numbers.
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    Pankaj Dholariya
    Mar 28, 2022
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    Address: Adhar card enrolement centre, sarjapura

    Adhar card agency, sarjapura, 562125. They are not opening centre at all. I have visited 4 times within 2 weeks and i found it always closed. When i have checked to nearest shops they are saying that staff is not coming. They are just taking salary without doing there job.
    Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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      SubhamC
      Feb 28, 2022
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      Hi Team, we submitted official BBMP documentation for latest property tax receipt submitted for the year[protected] for Address change application: 0000/[protected]/[protected]. The request was rejected with the comments invalid documentation. Could you please explain?

      12/02/2022 23:26:52
      Date and time o[censored]pdating Aadhar
      Email: snigdhac.[protected]@gmail.com

      I have been trying to raise the issue through Twitter for 16 days now.
      I have also emailed UIDAI Care. Nobody seems to want to answer
      Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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        P
        parth123@!
        from ahmedabad, Gujarat
        Feb 19, 2022
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        I have applied for updating name in aadhaar card for two different person but they rejected the application and status shown that it was rejected due to invalid documents i have uploeded election card online is this election card is invalid document my 50 + 50 rs becoomes worthless the SRN number of the applications are 87351759 and 87351759
        Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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          sushant kulkarni
          Feb 1, 2022
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          Address: mumbai

          On 22 January 2022, I placed an order for a PVC aadhar card, and its been 10days now they are showing that my payment is in process on their website so I think because of some server error I am not getting my PVC card on time so I request you to solve my problem asap thank you
          Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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            S
            seemasomu
            from Jaipur, Rajasthan
            Dec 31, 2021
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            Address: Jaipur

            My name is Seema Kumari Pingal. my UID no. is[protected]. I updated my aadhar information i.e. husband name, address on dated 25.11.2021 at authorised aadhar center, Jaipur. But till now information not updated. Please look into the matter.
            Update aadhar request No. is 0516/10528/07991.
            Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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              J
              jig.subedi
              from Bengaluru, Karnataka
              Dec 11, 2021
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              Hi team,
              I have tried doing online address update at UIDAI of my address on adhar card. The payment has been also done and the address has not been done yet. The payment was done on 24/11/2021 but address hasn't been updated yet.
              My SRN/URN/EID : 83188028
              Please i request the team to do fast as soon as posible.
              Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                chetansinha06
                Nov 12, 2021
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                I ordered a pvc card on 9th of October it's been over a month now I checked the status of PVC card today and it still is printing in process. They were supposed to print and hand over to the postal department within 5 days. I want the PVC card as soon as possible
                Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                Nov 18, 2021
                Updated by chetansinha06
                Got a message from their Twitter handle the day before yesterday saying that my paid amount has been refunded I checked my bank account statement no refund from them.

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                  A
                  Avi1806
                  from Kolhapur, Maharashtra
                  Oct 20, 2021
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                  Myself Avishkar Arvind Patil, My bank account is already linked with my aadhar even I can withdraw money using aadhar card through aadhar seva kendra, But when I check my aadhar and bank link status, website displays Technical Exception..
                  I am really frustrated with this issue and unable to find solution, not a single personalle adresses proper solution.
                  I am a student, If this problem does not gets solved I will not recieve scholarship, so I request you to reply me with appropriate solution.

                  Thank you
                  Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                    A
                    ashujoshi786
                    Oct 14, 2021
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                    Its been almost 25 days I made a request for address updation in aadhar card and I am still waiting for the same. Kindly provide me solution for this as I need my updated aadhar card for my car registration om urgent basis. Kindly help on the same.

                    Aadhar no :[protected]
                    Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                      faizan109
                      Oct 12, 2021
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                      Hi, I am faizan, I tried the uidai bank mapper site, after entering the aadhar number and the OTP, it says TECHNICAL EXCEPTION message, I tried many times but I get the same error, again and again, I even tried at times when there is less traffic on site, but still, the same error pops up.

                      Please help as I am in urgent need, u are India's biggest government site, if your services don't work then how can we trust u guys and continue with your service, waiting for ur reply. I ma applying for my scholarship so I am in urgent need asap

                      my aadhar number:[protected]
                      Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                      I am facing same issue please help me out
                      faizan109's [Complaint's author] reply, Oct 21, 2021
                      Bro the best solution is to contact ur bank and tell them that u want to link/map ur aadhar to ur bank account for dbt payment, just tell them that u want to link aadhar for dbt schemes and subsidies and they will understand, I was also facing this issue from many days then I contacted my bank and told them to link aadhar tp bank for dbt(direct benefit transfer) and then they took around 20 sdays to do so and then i checked and my problem was solved, i am no longer getting TECHNICAL EXCEPTION message
                      VINIT RUPARELIA's reply, Nov 25, 2022
                      please help me im stuck with this problem and cant apply for scholarship
                      my accounts are already linked from bank side but still it is showing me that problem
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                        S
                        SivanandanK
                        from Chennai, Tamil Nadu
                        Sep 27, 2021
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                        Resolved

                        I have applied "address change" for my mother's Aadhaar through official online website on 29.06.2021 with requested payment. URN is 75387654 & payment invoice number is[protected].
                        Nearly three months has been passed and till now we didnt receive updated AADHAAR card to our house and in website while tracking its still showing "under progress" status.

                        I have mailed to helpline mail id "[protected]@uidai.go.in" and made calls to toll free number 1947, but no proper action/solution from them.

                        Dont know why three months time taking for address change applications.

                        Requesting to speed up the things and dont disappoint public like this.
                        Apr 9, 2022
                        Complaint marked as Resolved 
                        It was not at all resolved. Till now we didnt receive updated AADHAAR card to our house.
                        Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                        Oct 07, 2021
                        Updated by SivanandanK
                        Till now no response from UIDAI...Very worst support from UIDAI end...
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                          Shiv Bhakat
                          Sep 23, 2021
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                          Address: NSEIT Krishnanagar

                          Today I gave a examination at krishna nagar NSEIT branch. But the behavior of the examiner was so bad. We don't get any help at the time of exam login.This is the ist time i give a online exam at your any branch. But the experience was so bad.The examiner also used some bad languages about my degree and personality
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                            Pavan1043
                            Sep 21, 2021
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                            The UIDAI server is said to be always down, we are unable to update our phone number also. Every time we reach the updation center, it is being said the server is down
                            Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                              rakhi.13
                              from Barh, Bihar
                              Sep 15, 2021
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                              I have ordered an adhaar card from uidai.gov.in. But in my adhaar card has my old address where I was living on rent and now I am living in another place. So I want to change my address where I am living now.
                              My name is Rakhi Kumari, D/O Late Vidyawati Devi.
                              My new address is Kazichak, Ward No.- 23, Near Rahul Jewellers, P.O.+PS-Barh, Patna 803213
                              Mob: [protected]
                              Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                                Rakesh pc
                                Sep 12, 2021
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                                Address: Rakesh, Phone 9000002764, Telangana 509110

                                Sir, I have submitted online request for demographics change/ name update 45 days back. Online status shows in progress, but when I sent email to uidai the response is that my URN rejected for some reason. I am not able to submit a new request since the present request is still in progress.

                                It's not clear if it's rejected as mentioned by uidai email Team or still in progress as shown online status.

                                I have tried calling customer care at 1947 about 100 times in last 40 days but no executive gives proper response, either they say the system is down with technical issue or ask to call back and check the status later, also my complaint numbers pending without resolution.

                                It's urgent to update my name for Epf kyc linking and very frustrating the way response is getting. It's government mandate to link aadhar to epf kyc.

                                Please help me to solve this issue 🙏
                                Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                                  Vartul Agarwal
                                  Aug 20, 2021
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                                  Hi Team,

                                  I had applied for address update in Aadhaar card of my mother on 18th July 2021. Its been more than a month and still the request is showing as In Progress on the UIDAI Portal. When I contacted the customer care they said that the request has been rejected but I did not get any reason for the rejection of the same. I raised a complaint for the same to get the rejection reason and that complaint is showing as solved on the UIDAI portal but still no update received from UIDAI.

                                  Please look into this matter.

                                  URN Number[protected]
                                  Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                                    Guddusargar
                                    Aug 12, 2021
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                                    Dear sir/mam i successfully submitted my application for aadhaar seeding in bank to receive my scholarship but after knowing my aadhaar card is not linked with NPCI by scholarship status, i again submitted application for seeding 5 to 6 time but my Aadhar is not seeded till now and due to this my scholarship was not come. Now, who is responsible for this, i did my duty to submit application in bank. Now, it's your responsibility to link my account with npci. I want my scholarship. My aadhar card number
                                    Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                                      srikantmanjhi1
                                      Aug 8, 2021
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                                      I have tried doing address update online and now I am waiting for last 4 months but there is no update. I called their phone number mentioned on website 1947 but they are also not helping they just ask to call back later there system is updating or some problem is there. I have visited adhar center also several times but they are also not helping, they say to call 1947 or write an email. this is crazy, adhar agent do not have support and their central system does not provide proper information as well. for simple address change should I write rti and complaint to authorities.
                                      Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                                        Dwip Jyoti
                                        from Mumbai, Maharashtra
                                        Jul 12, 2021
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                                        Address: Town-sarthebari, Dist-Barpeta, state-Assam

                                        Sir,
                                        with due respect and humbly submission i beg to state that i am an Indian citizen.We have been facing huge plight in the use of M aadhar apps.we are unable to check our aadhar status.what a rubbish app launched by central government.Is central government knowing that people have been suffering huge plight due to this issue?This app totally mocking central government reputation.Do something and try to solve this issue immediately otherwise stop this type of online services .it is totally rubbish.
                                        Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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