| Address: Kolkata, West Bengal |
My father, Sri Sikhi Bhushan Bhowmick, aged 88+ years as on date and residing at Arpan Apartments,
Flat No. A/1, 1 s t floor, B-124(P-60), Diamond Park, Kolkata - 700104, is a Pensioner of Govt of West
Bengal since 1 s t January, 1984. He opened his Pension A/C No.[protected] under Customer ID No.
07820941 with United Bank Of India, South Suburbs (Behala) branch, Diamond Harbour Road, Kolkata
– 700034 and has been drawing his Pension for last 30+ yrs.
All of a sudden and without any written communication, UBI has recently blocked my Father’s Pension
Banking A/C. Upon query with the said Branch, I was informed that “KYC” documents need to be
submitted by my father to make his Pension A/C operational.
It is pertinent to mention that like every year, my Father submitted the “Live certificate” to the said Bank
in November, 2013 and hence, it is ridiculous and illogical to conclude that UBI does not possess the
required “KYC” identification of their client, namely my Father, within a span of One year. Upon my
query, the Bank officials failed to explain, why “KYC” documentation should have over-riding priorities
for a Pensioner, from whom “Live Certificate” is collected every year !!
We think that the above act o[censored]BI is absolutely insensible, whimsical, without any application of mind
and tantamount to direct harassment to a VERY SENIOR CITIZEN of 88 yrs age, who is banking with
the aforementioned Branch o[censored]BI for last 30 years.
It will not be out of place to mention that because of above type of lackadaisical and irresponsible attitude
of certain section of Bank officials, the Honourable Prime Minister Mr. Narendra Modi himself had to
communicate directly through email to all Bank Officers of the Country, to ensure that opening of Bank
Accounts are facilitated to every Household of the Country.
Aug 14, 2020
Complaint marked as Resolved
United Bank of India [UBI] customer support has been notified about the posted complaint.
MOBILE NO- [protected]
EMAIL ID- [protected]@OUTLOOK.COM
United Bank Of India — not open sukanya samriddhi a/c
dear sir my a.c in united bank of india and my 1 doughter i go to united bank of india but not open sukanya samriddhi a/c . my name is ankur gupta nawab ganj kanpur bank branch azad nagar kanpur [protected]complain regards with customer
dear sir I have an account o[censored]nitrd bank on india in branch palsana sikar rajasthan on of the employee mr. amaraam (as per who is told own name) is misbehaive with me nd inresponsiable for our duty