United Bank Of India [UBI] — I have received a refund from Amazon but it's not showing up on my account

Address:

#2, Old police lane, Mackan road Shivaji Nagar, Bangalore

My name is Navyarani and I had ordered miss Vega perfect styling straightener and hair dryer of RS 1249 in Amazon on 30 Oct and after 31 Oct I returned this order due to personal reason. And on November 2nd
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
HSBCN[protected] and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is [protected].
Thanks you sir