United Bank Of India [UBI] — Lack of coorperation for my account operation

Address:

Kolkata, West Bengal, 700014

To,
The branch manager,
United bank of india,
Cit road branch,
76, dr. Sundari mohan avenue
Kolkata -700014
Dated: 24/03/2016

Sub: have not received the atm debit card even after over a month since account opening.

Respected sir/ madam,
I, saswata ghose s/o santanu ghose, of 110/a/h/8, linton street, kolkata-700014, have opened a savings account in united bank of india, cit road branch, ifsc: utbi0cit137, on 24/03/2016, a/c no.[protected]. Even after a month has passed since account opening i have yet not received my atm debit card which is causing me immense problem in handling my account.
On 06/04/2016 i had received a mail from the bank which helped me in procuring my passbook. I enquired at the bank about my atm debit card and cheque book. The bank staff told me to enquire at my local post office (Entally p.O.) as the atm debit card had been dispatched long back and i was suppose to receive it within 15 days of account opening. I enquired at the post office and they refused to have any mail in my name, i returned back to the bank and ask the same staff in this regard they he handed me a form to apply for cheque book and informed me that no atm debit card has been returned to the bank in my name.
In this situation i am kindly requesting you to look into this matter as i am unnecessarily being harassed and unable to use my account for transactions.
Please help me to procure my cheque book and atm debit card at an earliest as i am unable to use my account.
Hope, you will do the needful and oblige.
Thanking you
Yours respectfully
Saswata ghose
110/a/h/8, linton street,
Kolkata- 700014.
Mob.: +[protected]