United Bank Of India [UBI] — refund amount not credited

Sumitbera

from Mumbai, Maharashtra

Address:

Baradiha, RASKUNDU, 721127

Sir,
I have try to pay a electricity bill on amazon pay by using the ubi bank debit card. Then the transaction is failed and i try this two more times. Some time later i have received three messages from my bank and i have to know that the three times money was deducted from my account and when i complain about this then i have to know the deductible amount will be refunded into 3 days but slill around 15 day's past but i have not receive any money into my account.
So, please refund me my money as soon as possible.

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Comments

TUMDAH MUSIC APP

from Gobardanga, West Bengal

Amount debited from account but cash didn't came out from ATM and not refunded in account.

TUMDAH MUSIC APP's reply, Jul 3, 2019

Amount debited from account but cash didn't came out from ATM and not refunded in account.

Riteshkmw

from Mumbai, Maharashtra

I have submitted for Rs 10000. withdraw, but when money comes out it was only Rs 8500. On 30 july 2019 and time was 9.09 AM. In mini statement it was reflecting Rs 10000. I was using my SBI debit card. Please help me in this regard. No complain or helpline number was there in ATM. Also there was no guard. You can check the transactions in CCTV.