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United Bank Of India [UBI] — refund not processed from bank but initiated from amazon

Address:3/29 vashist vihar burari nathupura, New Delhi, Delhi, 110084

Refund is still not processed.. amazon had initiated amount on 16 august 2019 and i have complaint many times its more that 5 months...bt still not solved my problems...try to chek it and processed as soon as it is possible the amount of refund is 1316rs. And still i m calling the bank for my refund bt they are only giving me date from September and now it's January
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I hotlisted my atm card for safety as i had a fraud transaction before some days on 18/1/2020..now i want to remove my debit card from hotlist. I tried to contact on united bank of India helpline but it was not connected ..therefore I request you to remove my debit card immediately from hotlist.
Thanking you .
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