United Bank Of India [UBI] — refunding money a atm does not work

Address:

Bangaluru Karnataka kodathi gate, Bangalore, Karnataka

5/11/2019 i went to my nearest atm located in bangalore (Chikkkakanli) for extracting money using my atm sharp at17:11:12 i punch my pin and enter the amount of 10000 rupees it's start about to process and i get a notification that ten thousand rupees is already deducted from my account balance but the truth is i never actually got the money from that atm it's just make a sound then it suddenly stop working later on on that very day after coming the atm online i tried to withdraw about 500 rupees then this time also similar thing happens to me only this time i got the money back after few times later but i never actually got the refund my previous money the 10000 rupees. I would like to have my money backthe name of the atm is+corp kodathi gate atm my name is chandradip kar and my account is in ubi