United Bank Of India [UBI] — use atm but money not received already deducted my account

Address:North 24 Parganas, West Bengal, 743144

Dear sir,

I tanni roy having an a/c in the ubi naval base ichapur. A/c no[protected]
When i tried to withdraw rs 2500 from my a/c on 30/09/17 around 11:45:08 am from the ubi atm maniktala ichapur at the time atm machine switched off so that i could not received any money nor any receipt from the atm.
But when i checked the balance from the sms and other atm after an hour the balance was deducted from my a/c.

Sir i have already given the complain to the ubi naval base but till now no any reply come not the money.

So i requesting you to take necessary action
My mobile no.[protected]
Thanks

Yours obediently
Tanni roy
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Oct 10, 2017
Sukhen Biswas's response
Transaction Id NX[protected] amount Rs 762.89
WBSEDCL transaction Faild via UPI ( wbsedcl con id[protected]
Please Refund Balance for Faild payment ( Date 04/10/2017 17:58:51)
Complaint comments 

Comments

Transaction Id NX[protected] amount Rs 762.89
WBSEDCL transaction Faild via UPI ( wbsedcl con id[protected]
Please Refund Balance for Faild payment ( Date 04/10/2017 17:58:51)
I withdrawn Rs 5000 from Kandi sbi atm On 24.09.2017 at 13:45:24. but unfortunately atm are cant work. mony cant release from atm. but my ubi account balance debit.also my register mobile no sms sent for debit.
From last 5 days i didnot get text messeges after transactions . Please fix it . Its urgent

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