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United Colors Of Benetton Complaints & Reviews

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Updated: Sep 5, 2025
Complaints 493
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United Colors Of Benetton reviews & complaints page 14

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R
riddhi2591
from Surat, Gujarat
Jan 5, 2018
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Address: Ahmedabad, Gujarat, 380015
Website: us.benetton.com

Dear concerned,

I had made a purchase of jogger pants from ucb sometime back.in a span of 4-5 month the joggers pant got torn in the seat area. I had placed a request for return from the outlet that i had made purchase.

It has been almost most than 30 days but there is no revert in this case. They took my pants and said that it will go to the factory for analysis & assessment. Whenever i go to the store they have only one answer that the senior is on leave. Then they say there is no revert from the upper management. I am highly disappointed in the service that i am getting because i have been a loyal customer to ucb and have made quite good purchases. I hope this case gets priority & is resolved asap.

Attached is the slip that i got from the store.
United Colors Of Benetton customer support has been notified about the posted complaint.
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    A
    Aarti Chandna
    from Alwar, Rajasthan
    Dec 31, 2017
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    I got a t shirt exchanged at this store.in place of that, i bought three items. When the t shirt was exchanged, the billing guy subtracted the mrp of the t shirt with the highest priced item i had (Offering no discount, while the store was on sale) asking me to pay the difference. While i understand that the mrp of the exchanged would be subtracted from the mrp of the new item, he deliberately picked the highest priced item, thus making it a non sale item. If he would have exchanged the t shirt with the other products i bought (Which were all higher priced than the t shirt), i would have paid less differential and got 40% discount on more expensive items. I pointed this to the guy post billing because that is only when i realized that i was not given the sale benefit of the item i got the t shirt exchanged with, but he refused to re-do the billing. I lost some money but more than that lost trust on the fairness of the store.
    United Colors Of Benetton customer support has been notified about the posted complaint.
    I buyed a jacket from UCB store of amount 6000 got a defect in 3 days ..i submitted the product in bokaro store and took 15days period and now telling not got approval yet ..my name is prashant pravesh registered mobile no [protected] ...i submitted the product on 14 December ...
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      J
      Jyotsna Mehta
      from Raipur, Chhattisgarh
      Dec 10, 2017
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      My father bought a jeans from delhi for me. Im from raipur. I tried the jeans but it is extra loose. So can i exchange that jeans here at raipur branch of benneton with a one that fits me. Plus.. I have the bill

      When my father asked the shopkeeper in delhi about exchanging the jeans, he said that it can be exchanged all over india if you have the bill.
      United Colors Of Benetton customer support has been notified about the posted complaint.
      Sir / madame
      me rashid from kozhikkode, kerala, india
      can i get mens formal shirt size chart, please help me.
      my email address is, [protected]@gmail.com
      I have bought a black shirt with printed dots before one month, but only in one wash it has been become fant and it is torn on hands.2400 rupees are just wasted.very afraid of this brand and their bad quality.they should provide a exchange and return with another shirt.
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        H
        Hetvee Marviya
        from Mumbai, Maharashtra
        Dec 7, 2017
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        Address: Ahmedabad, Gujarat, 380059

        I bought sunglasses in february this year and then had not used them. I had kept then in the case itself. I brought them out to use them this month. As i took them off, they broke from the hinge suddenly. I had barely worn them for 5 minutes. The connections were faulty. One year warranty is there for these goggles but the store refuses to replace or fix them.
        United Colors Of Benetton customer support has been notified about the posted complaint.
        I bought a new shirt from Raipur in August, as i did not use it since the last weekend I realised the cloth is actually damaged on the sleeve. I purchased it from the store in Raipur and I flew to Australia the next day. Could I please request you to send me a new shirt as the exisitng was torn on the sleeve and I only wore it once.
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          P
          Pravendra Yadav
          from Handia, Uttar Pradesh
          Nov 22, 2017
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          Address: New Delhi, Delhi, 17P5DC03U0081
          Website: [email protected]

          About 3 month ago i bought a half shirt which is in black colour from kamala nagar delhi after some time during washing time when i rinse it some amount of colour getting eroded regularly but i don't mind after 5 6 wash when i was then colour eroded as well as some small patches on the shirt also appear so i visit from where i bought it they suggest me to lodge complaint
          United Colors Of Benetton customer support has been notified about the posted complaint.
          Nov 22, 2017
          Updated by Pravendra Yadav
          About 3 month ago I bought a half shirt which is in black colour from Kamala nagar Delhi after some time during washing time when I rinse it some amount of colour getting eroded regularly but I don't mind after 5 6 wash when I was then colour eroded as well as some small patches on the shirt also appear so I visit from where I bought it they suggest me

          Hello Sir/Madam,

          I purchased 10999 with discounted 3000 from your outlate at Gandhinagar, Gujarat.

          Now I want to return your products.

          I’m in your store now and I bought before 4 hours before.

          Please reply me and do the needful on this.

          Thanks,
          Sandip Gajjar
          [protected]
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            N
            nabha subramanya
            Nov 17, 2017
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            Address: Thane, Maharashtra, 400607

            I bought couple of tee shirts few weeks ago. After first wash the tees have shrinked. I spent nearly 11k on shopping and worried i will not be able to use them. What a shame that a reputed brand like ucb produces products of such low quality.
            Hope to get a resolution however i am not able to find details on whom to contact. Please share contact details.
            United Colors Of Benetton customer support has been notified about the posted complaint.
            It took only one wash to make its color fade away..not expected from UCB.
            kindly resolve it or else i am gonna make it viral by posting it on social media.
            i have pretty well followers
            Hi,

            As an lucky dip offer from Maruthi Suzuki we received an UCB watch in damaged condition.

            One of the watch strap has been detached .
            The watch dial has a scratch.

            Thanks,
            Jyothsna
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              A
              Antony Chettoor
              from Giddalur, Andhra Pradesh
              Nov 12, 2017
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              Address: Ernakulam, Kerala, 686673

              Slippers strap has been broken it is a slipper which i only had used 3 months i need to replace the strap of the slippers kindle make necessary arrangements to replace the chappel or its strap. Slippers strap has been broken it is a slipper which i only had used 3 months i need to replace the strap of the slippers kindle make necessary arrangements to replace the chappel or its strap.
              United Colors Of Benetton customer support has been notified about the posted complaint.
              Dec 23, 2017
              Mmedha's response
              *lint formation after using jacket twice

              I bought a jacket last week from your store at mahagun mall, vaishali, ghaziabad. I wore it twice and am facing quality issue as the lining is coming out as bubbles. I am attaching few images of the same p
              roduct code is 17A2JY3E94271.
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                R
                Rohan Taluja
                from Delhi, Delhi
                Nov 5, 2017
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                Address: New Delhi, Delhi

                I bought 2 v neck tshirts both of which shrunk in size after 2 washes. I have the tags with me if want to verify. This is a display of horrible product quality and is highly concerning to a high valued brand like yours. Please replace those 2 t shirts as soon as possible. One of them is a black v neck t shirt and the other one is an exact replica of the first, the only difference being colour that is it is blue.
                United Colors Of Benetton customer support has been notified about the posted complaint.
                About a month ago I bought a white round neck tshirt from Alpha One Mall, Ahmedabad .The main view of the T-shirt comes by the large logo. Just after two washes, as per instruction, the ucb logo occupying the right lower corner has developed patches ruining the whole look .
                This is lifting my trust from the brand I used to trust for clothing .
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                  S
                  Shivangi Dokania
                  from Kolkata, West Bengal
                  Nov 5, 2017
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                  Address: Kolkata, West Bengal, 700048

                  I had bought a blue bluetooth headphones from a ucb's outlet in city centre 1-kolkata. I had used it for hardly 1 month when the device stopped working i. E. Only it's bluetooth function. I am very dissappointed because the main function is not working. The movie phone or laptop is not able to detect the headphones. So i kindly request you to replace it or resolve my problem by repairing it.
                  Not expected ucb
                  United Colors Of Benetton customer support has been notified about the posted complaint.
                  Nov 08, 2017
                  vilas bagde's response
                  my mobile no [protected] plz call me there is no respons on your toll free number
                  Dear Sir/Mam
                  As per HDFC BANK OFFER i had order for one ladies wach but by mistake tow time order place and debit tow time 450 and 420 rupees
                  one men watch i have received but i want ladies watch.
                  so pleaze cancle my onoter order and credit my 450 rupees

                  Thanks
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                    M
                    MrPallav
                    from Bareilly, Uttar Pradesh
                    Oct 20, 2017
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                    Address: Budaun, Uttar Pradesh, 243601

                    I had purchased the women wallet from united colors of benetton showroom of rs.1699 but after using it for few days the quality of wallet becomes rough. Now it is no more in the condition to carry it in the front of anyone.
                    When you were demanding the high price than why you are compromising with the product quality. Kindly replace the product with the same color or anyother i don't want the refund. Also adding the photos of the wallet. Kindly check and respond as soon as possible. Disappointed.
                    United Colors Of Benetton customer support has been notified about the posted complaint.
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                      R
                      rvd9993
                      from Vadodara, Gujarat
                      Oct 15, 2017
                      Resolved
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                      Resolved

                      Address: 39024

                      Dear sir,

                      I am vivek rathod. I have purchased united colors of benetton men
                      Black sneakers from myntra online shopping.

                      I wore it hardly 4-5 times and recently i washed it once. After
                      Washing its color fade away.

                      I am disappointed with this kind of product. I kindly request you to
                      Exchange this product or refund my money back.

                      I attached photo of shoes after washing.
                      Oct 15, 2017
                      Complaint marked as Resolved 
                      Resolved.
                      United Colors Of Benetton customer support has been notified about the posted complaint.
                      Oct 18, 2017
                      mdshahrukhali68's response
                      United Colors Of Benetton — men White sneaker [Resolved]

                      Dear sir,

                      I am md shahrukh ali I have purchased united colors of benetton men
                      Whitesneakers from flipkart online shopping.

                      I wore it hardly 4-5 times and then slowly slowly white Shoe has burst

                      I am disappointed with this kind of product. I kindly request you to
                      Exchange
                      My name is shahrukh ..add main road ranchi jharkhand 834001. Mobile no..is [protected]. Please solve my problem...
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                        V
                        Vasu95
                        from Saharanpur, Uttar Pradesh
                        Oct 12, 2017
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                        Address: Saharanpur, Uttar Pradesh, 247001

                        I bought some clothes from ucb outlet saharanpur but i was not provided with bill, saying that the computer is not working. They provided me the clothes with 30% discount.in fact, they clubbed it with other customer purchases and billed all the articles at 50%. Now i need to exchange clothes and they are not providing the bill details when i asked for the same.
                        United Colors Of Benetton customer support has been notified about the posted complaint.
                        The worst shoes I purchased in my life within one year shoes got damaged
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                          N
                          Neetabh
                          from Bengaluru, Karnataka
                          Oct 10, 2017
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                          Address: Ernakulam, Kerala, 682030

                          Hi there. Being a great ucb fan im mailing this with great disappointment and agony. I had purachsed a gents t shirt from the central square fashion store at cochin around two months back. I had only wore it once and washed. Unfortunately just after one wash the print has faded which makes it unable to wear. Im totally shocked with such a terrible quality change. The photo has been attached for better understanding. Hope this will be taken up and reverted back with a proper solution. Thanks and regards. Abhin joseph.
                          United Colors Of Benetton customer support has been notified about the posted complaint.
                          Oct 30, 2017
                          parth maradiya's response
                          My watch is not working properly

                          Hi have purchased United Colors of Benetton Men Sneakers on 15th June 2017 from Flipkart. I just used this shoes max 20 to 25 days and now I see the Shoes get braked. It's soal from back side totally get removed. It's really very bad experience with UCB product. I believe UCB is good product and I'm expecting that they will solve my query.
                          Sir i bought watch
                          This is not working properly
                          My watch is showing wrong time
                          It is not working properly it is stooped very more time
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                            R
                            ripisha
                            from Delhi, Delhi
                            Oct 7, 2017
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                            Address: New Delhi, Delhi, 110003

                            Dear sir

                            I had shopping of rs 7000 on benetton showroom at lajpat nagar, new delhi on 24 september 2017. I got headphone as a gift but this headphone has breakage and it is not working. I request you to please change it as it will only giving bad reputation to your company if you perform this type of acts.

                            Please do the needful the earliest.

                            My email id - [protected]@gmail.com
                            United Colors Of Benetton customer support has been notified about the posted complaint.
                            Sir actually i bought the product from myntra dated 30 april 2014... when i used them then i realized there is some manufacturing defect at the back of shoes... the logo benneton is upside down in one shoe... then i suspect they may be fake...order no.[protected]-0108401.. plz check this Matter..
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                              A
                              Aadesh Shetty
                              from Karnal, Haryana
                              Oct 2, 2017
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                              Address: Dakshina Kannada, Karnataka

                              I recently shopped worth rs 7000 o[censored]cb in city centre mall mangalore so for shopping worth rs 7000 they gave me a headphone free but the headphones are not functioning properly i want u to replace the headphones. One side of earphone is working properly but the other side u can't hear it has very low volume. So i want u to replace my headphones and give me a new pair of heasphones. I shopped ucb in lifestyle city centre mangalore. For further enquiry u can email at [protected]@gmail.com. I want u to replace my headphones as soon as possible. Please replace my headphones.
                              United Colors Of Benetton customer support has been notified about the posted complaint.
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                                N
                                Neha Biyala
                                from Bengaluru, Karnataka
                                Sep 23, 2017
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                                Address: Bangalore, Karnataka, 560095
                                Website: Google

                                Hi i bought ucb top from bangalore forum mall store on 17/09/2017. Item no 17a1092d901. Hsn code 61102000 worth rs 2499/-. After delivery i tried at home once and noticed the top was defective n loose on me. So i decided to exchange it from store. Surprisingly the store manager refused to exchange the product and argued with me. It was the worst experience i ever had. I went to exchange within 7 days of purchase. The product was defective it was not my fault. I didn't asked for money back i just requested him to exchange the item. Request you to help me to exchange this item. My number is [protected]. I reside in bangalore and this item was purchased from forum koramangala.
                                United Colors Of Benetton customer support has been notified about the posted complaint.
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                                  Rushneek Singh
                                  from New Delhi, Delhi
                                  Sep 18, 2017
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                                  Address: New Delhi, Delhi, 110015

                                  Dear team,

                                  This is to bring in your kind notice that i rushneek singh is a loyal and regular customer o[censored]nited colors of benetton.

                                  But this is very strange that when we use to shop regularly everything is fine, but if we have some issue related to the clothes then no one is interested in helping or giving me the proper solution for my problem..

                                  In last summer i shopped some clothes out of which 1 t-shirt is not up to the marks as per ucb..

                                  I visited your rajouri garden branch to get the same exchange but they denied..

                                  Although i didn't wear that t-shirt in winters and now when i wear in this summer the unexpected happens..

                                  Kindly help me with the same...

                                  Warm regards

                                  Rushneek singh
                                  [protected]
                                  United Colors Of Benetton customer support has been notified about the posted complaint.
                                  I bought this jeans from UCB rajiv chowk showroom of delhi. i had to say, i
                                  really had a bad experience of this jeans, , , torn out in just few months of purchase... want u look into the matter, , and take necessary measures.
                                  I purchased a shoe from amazon before 3 months back and after usage for few days upper sole getting removed and hardly i have used this shoes, plz look in to this and update at the earliest
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                                    trendsetter
                                    from Mumbai, Maharashtra
                                    Sep 15, 2017
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                                    Address: 400064

                                    This is to bring your kind notice that the kind of experience that i had with united colors of benetton jeans, is totally disappointed. The jeans i bought on 23rd june 2017 from a united colors of benetton store in inorbit mall, malad west, mumbai and it’s not even been three months, not in a condition to wear anymore. This is so unfortunate to get some quality from a reputed brand.

                                    Would like to request you to go through the attached pictures of the my jeans and the payment and would be really grateful if you look into the matter and do the needful.
                                    United Colors Of Benetton customer support has been notified about the posted complaint.
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                                      Z
                                      Zizo
                                      Sep 7, 2017
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                                      Address: 20012

                                      Hi
                                      I got jeans fom kuwait branch with defect...in the first day o[censored]sing it it was cut from the back beside back pocket in both sides... I am used to buy benetton jeans and it is the 1st time to happen.
                                      I give it back to the store after 2 month because i was outside kuwait.
                                      I told them i need new one and they refused and told me they will see
                                      Would u manage plz
                                      United Colors Of Benetton customer support has been notified about the posted complaint.
                                      Sep 08, 2017
                                      AkashD4's response
                                      In this pic ther is a watch and a barcode

                                      When i buy a scooter(ACCESS 125), I have got a gift by a Suzuki Free Gold offer, that is a watch, But this watch dosen't work . I have check this watch problem from outside, bt they told me that, the problem is in the machine not in battery, so i requested you to solve this issue
                                      Bought the product 1day ago and when came to exchange size store is refusing saying they won't get extra string to attach the tag. I have done it previously but this lady is just illogical.
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                                        Naincy Girdharwal
                                        from Mumbai, Maharashtra
                                        Sep 5, 2017
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                                        Address: New Delhi, Delhi, 110075

                                        Dear customer care

                                        I love shopping at benetton stores. Whenever i have to buy any clothes for myself or my husband, benetton is the store choice.
                                        Lately during the sale season i had bought a shirt for my husband, but it did not fit him properly, so we went to return the same. Though we went to return the same after a month, but the product was untouched and the tag was intact. We also had the original bill receipt.
                                        The store was located in pacific mall, subash nagar, new delhi. The owner of the store was very rude and did not exchange the shirt even when we were ready to pay extra money for a new shirt. He told us that he will not exchange product sold during sale with a fresh product even if we pay.
                                        This was very disappointing from a store like benetton. We did not know where to complain about the incident, so we are reporting the incident to beneton complaint cell.

                                        Invoice no - [protected]/07/2017
                                        Kindly find image the original receipt attached.

                                        Looking forward for redressal.

                                        Best regards,
                                        Dr. Naincy lodhi
                                        Mob-[protected]
                                        E-mail: [protected]@gmail.com
                                        United Colors Of Benetton customer support has been notified about the posted complaint.
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