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United Colors Of Benetton Complaints & Reviews

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Updated: Sep 5, 2025
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United Colors Of Benetton reviews & complaints page 16

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P
pohutu
May 1, 2017
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Address: 0632
Website: Ugg

I was sold a wallet in a local shoe shop in New Zealand in a sale. It had a Benetton identity card inside. The original price said $99 but I paid $10. I thought I had a great deal until I took a closer look and discovered the colour flaking off the wallet. I have therefore concluded I was sold something fraudulent and not the genuine article.
I have attached a photo of the item and receipt, however I am returning the item for a refund.

Regards
Carol Gilbert
+1 photos
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May 01, 2017
Updated by pohutu
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    P
    Prakasg
    from Ahmedabad, Gujarat
    Apr 30, 2017
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    Address: Jaipur, Rajasthan, 302039

    Dear team,
    I purchase some clothing from benetton store at wtp jaipur on April 1, 2017.
    Tshirt and jeans is loosing it colour even in a normal water without detergent in first wash (i use esay for washing).
    And please don't suggest me the process of careful handling about clothes, which i always do.
    Very disappointed with the poor product quality.
    I don't know what quality control team do at your company even they can nit ensure the button is fitted properly in the t shirt or not.
    Rest is up to you.

    Thanks
    +1 photos
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      P
      Phanendra Doc
      from Hyderabad, Telangana
      Apr 27, 2017
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      Address: 530011
      Website: UNITED COLORS OF BENETTON

      I'm dr. Phanendra imandi, purchased a brand new sun glasses model no. Bs 570si4, at shopper's stop, visakhapatnam. On 05/02/17, got repaired within few days.
      The screw in the right temple lost and glass fell down on 01/04/17 and i returned back to showroom. They have sent it to company and given back to me after 20 days i. E., on 24/04/17, and the same complaint repeated the next day.
      Crew lost in right temple and glass fell down.
      I'm very much unsatisfied with the brand and service.
      United Colors Of Benetton customer support has been notified about the posted complaint.
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        V
        Vipul Dewan
        from Mumbai, Maharashtra
        Apr 26, 2017
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        Address: Thane, Maharashtra, 400607
        Website: Myntra - United Colors of Benetton product

        I bought a jeans from Myntra and received on 21st March. After a month o[censored]se, jeans is worn out from various places. UCB is a multinational brand and I did not expected this quality from them.

        I have written to Myntra regarding this but I'm not hoping any support from them and that's​ why I'm writing in this forum. Please do the needful and help.
        United Colors Of Benetton customer support has been notified about the posted complaint.
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          S
          stejaswinig
          from Chennai, Tamil Nadu
          Apr 24, 2017
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          I bought denim united colors of benetton
          Blue washed mid rise skinny fit jeans rs.2899 from dlf mall of india, noida sector 18 and having bubbles inside which produce after use or rubbing... But i havent used that yet... I want to exchange same with the fresh piece... Staff are coperative but they are not having the fresh piece what will be its solution... I need to exchange till 26 april 2017.. Please do helpful...
          United Colors Of Benetton customer support has been notified about the posted complaint.
          Apr 24, 2017
          Updated by stejaswinig
          it solved...
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            S
            Sharda1970
            from Kolkata, West Bengal
            Apr 7, 2017
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            Points redemption

            Address: Kolkata, West Bengal, 700064

            As stated above in the subject matter of complaint which specified clearly that I had 500 club color points and the last date of redemption of which was 9th april.On 9th April I went to UCB branch, city center, salt lake, kolkata.When I asked them to redeem the points in the top I bought from the kids counter, they told that my number was in the suspected list. Its very embarrassing to hear that in front of other people. I hope you will look...
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            H
            hcustomer
            from Kolkata, West Bengal
            Apr 3, 2017
            Resolved
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            Resolved

            Address: 700045

            I had bought two T-shirts a couple of months ago. Today I took them out for the first time and rinsed them. The blue colour in the collar of both T-shirts bled so badly, there are blotches of blue on the body. The T-shirts -- one was yellow and the other red -- are not wearable. I have the tags: the numbers are 16A3089C0065I-M and 16A3089C0065I -M. These were bought in Kolkata. I can't take them back to the store where I bought them because the mall (South City mall) is closed for renovation. I need either a refund or a replacement, but obviously with colours that will not bleed. My email address is [protected]@gmail.com.
            Apr 4, 2017
            Complaint marked as Resolved 
            I had mailed Benetton at the same time that I posted the complaint here. They got back today, agreeing to exchange the T-shirts. I have been to the store and got the exchange done.
            United Colors Of Benetton customer support has been notified about the posted complaint.
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              J
              Japneet Anand
              from Mumbai, Maharashtra
              Mar 23, 2017
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              Address: Mumbai City, Maharashtra, 400050

              I had purchased a denim on 5th June 2016 on my birthday and its not even been a year the denim is worn out.

              I have been wearing only UCB denims since 10 years now and never had any such complaints. But 3500/- for a denim and it didnt last for a year is shocking fot me.

              This denim i purchased from Bandra west showroom o[censored]CB.

              Another incident is when i purchased mens slippers from Goa UCB and in 4 days the entire slippers was into 2 pieces. To my utter surprise the showroom never took it back even though i had a bill with me. This happened in October 2016.

              My reason of writing this mail is i would like to know the reason of this deterioration in quality and also in 4 days why return isnt possible.

              I ignored one incident but here inhave 2 and specially denims dont get worned off so early. I have denims from various brands and some are as old as 5 years and even 10 years but worn out is the last thing.

              Kindly revert...

              Japneet Anand
              [protected]
              United Colors Of Benetton customer support has been notified about the posted complaint.
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                D
                Deepu Lakhlan
                from Gurgaon, Haryana
                Mar 5, 2017
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                Address: Fatehabad, Haryana, 125050

                Dear sir, I purchase a shirt of blue colour from hisar of your brand about 1 month ago. But it release its blue colour and it is not able to wear now so please change this shirt. I will be very thankful to you for this act of kindness.
                your's sincerely
                Sandeep kumar
                [protected]@gmail.com
                ZIP Code 125050
                District-Fatehabad (HARYANA)
                +2 photos
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                  R
                  Ruby maan
                  from Delhi, Delhi
                  Mar 5, 2017
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                  Address: New Delhi, Delhi

                  Hi
                  I got garments for myself all in the range of[protected] INR from DLF mall of India and in the first wash one of the Top come in 2 different shades from the (Back and front ) it released color on the entire Top and as well spoilt all my other clothes, in another top there is hole it's really bad quality fabric what happened with Ucb quality Along with that in one of my jagging
                  and jacket bubbles had come, I am really
                  upset about it and i need a solution from you guys at the earliest or need refund.i m genuine buyer o[censored]cb I m surprised to see such bad product qualities.
                  +5 photos
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                    A
                    Arun927
                    from Delhi, Delhi
                    Mar 1, 2017
                    Jan 13, 2023
                    This thread was updated on Jan 13, 2023
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                    Genuinity check of the item and Seller Of UCB items

                    Address: 110010
                    Website: Paytm

                    Sir,
                    Recently I have ordered online from paytm, a leather belt shown brand tag o[censored]CB, but after receiving the item it was not genuine. Since I am a regular customer of your brand UCB, I am really disappointed to get the fake item misusing your brand name. Please check the genuinity of item and seller. The pics of item and seller with invoice is attached herewith.
                    Thanks.....
                    +4 photos
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                    S
                    simms
                    Feb 28, 2017
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                    Address: 691002
                    Website: www.benetton.co.in

                    Hello,
                    We have bought a Benetton school bag on the 26th of January 2017 from lulu mall Benetton kids shop for about INR 1450 during the offer time. My kid in third grade started using the bag straight away. A few days back i noticed that the bag is torn near the zip. Small holes started appearing near the stitch. Now that it is getting widened with every passing day and is almost not usable now. That is, UCB product got damaged within a month or less.

                    We are regular customers of your company and had bought the product as we trusted your brand for quality and never ever expected such a thing to happen. Felt really sad at the outcome.

                    Hope your company would take up the matter seriously and come with positive response.

                    Rgds
                    SImmy Joshy ([protected]@gmail.com)
                    [protected]
                    +3 photos
                    United Colors Of Benetton customer support has been notified about the posted complaint.
                    Hello,
                    I am simmy joshy who have posted the above mentioned complaint regarding UCB.

                    My issue has been completely resolved and we got a brand new bag as replacement. I deeply appreciate the quick response and help by the UCB team.
                    Thanks UCB

                    rgds
                    simmy joshy
                    [protected]
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                      R
                      Rekha Bhandari Nigam
                      from Delhi, Delhi
                      Feb 22, 2017
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                      Address: 110075

                      I got 4/5 tshirts for my son 2 weeks back all in the range of[protected] INR and in the first wash one of the white T-shirt with (3 different shades on the collar and sleeves) - released color on the entire Tshirt and as well spoilt all my other UCB clothes. I am really upset about it and i need a solution from you guys at the earliest or need refund.

                      I don't have bills to furnish but i can definitely show you my card details where in the amount got debited in UCB account 2 /3 weeks back

                      Please contact at one of the numbers at the earlies

                      [protected]/[protected]
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                        H
                        Harleen Juneja
                        Feb 16, 2017
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                        Address: Ludhiana, Punjab, 141002

                        Sir, This is to state that i had purchased a monochrome shorts of your company from Jabong under size - 40 against Order No. ending 64155 . Since the product didnt fit well & is under not exchangable / returnable category on Jabong website the jabong customer case have expressed helplesness to exchange my product. You are requested to kindly exchange the size with size-44 since it is in stock on jabong ; otherwise my product will be totally useless. I have already paid through netbanking . As i am a regular customer o[censored]CB & Jabong you are requested to kindly look into the issue. Harleen.
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                          kumarp8390
                          from Noida, Uttar Pradesh
                          Feb 15, 2017
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                          Address: New Delhi, Delhi, 110091
                          Website: Myntra

                          This is to bring in your notice that I bought a shoes o[censored]CB from Myntra which has a really bad sole.The shoes was bought in last 28 December 2016 @ 1736 INR. It is Mid February and shoes are in bad condition it is torn from all the places and have left the sole badly.Such a branded products are not meant to give such results.
                          I doubt on believing UCB any further.

                          Kindly Refund my amount or replace the shoes asap.
                          +1 photos
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                            sanjivraut
                            from Mumbai, Maharashtra
                            Feb 10, 2017
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                            Address: Gurgaon, Haryana, 400064
                            Website: www.amazon.in

                            20 days back, i had ordered a pair of flip-flops from amazon.com on 21st jan, 2017. The colour of the flip-flop started discharging from the very first day & has lost a lot of colour till date near the heel. I need to get the flip-flop replaced as soon as possible.It is a very disgraceful thing on the part o[censored]CB, providing the consumers with bad quality of products.I need to get a new pair of slip-ons as soon as possible.
                            United Colors Of Benetton customer support has been notified about the posted complaint.
                            I got damaged denim jeans from that shop. Torn from the bottom side, it is used jeans
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                              Sushan Sharma
                              from Delhi, Delhi
                              Feb 5, 2017
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 110091

                              Dear Concerned,

                              Today we shopped in DlF mall of India ( Noida) branch of Benetton, and
                              there is difference of approximate 150 Rs in amount paid and bill received
                              ( pics attached), on top of that product is also damaged which I purchased
                              ( one flap is missing - pic attached), this practice is highly
                              unprofessional and unethical for a renowned company like Benetton, need a
                              resolution ASAP.

                              Br,
                              Loyal but not so happy customer
                              +2 photos
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                                M
                                mallies
                                Jan 10, 2017
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                                Address: EN4 0LS

                                I purchased several items from Benetton in Regents Sreet in September 2016. One sweater I washed by hand, as requested, and it has shrunk out of all proportion and is totally unwearable. I am a 64 year old woman with 4 children, and I know how to wash clothes. This has never happened before. The quality is not good. I would like a replacement sweater or a refund. I have the receipt. The sweater was £49.90
                                .16A 1127E1075 1H8 M
                                Sweater l/s
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                                  drsohamortho
                                  from Navi Mumbai, Maharashtra
                                  Jan 8, 2017
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                                  Address: Mumbai City, Maharashtra, 400706
                                  Website: UCB store, inorbit mall, Vashi

                                  Hello,
                                  I visited today the united colors of benetton at inorbit mall, vashi (Navi mumbai).
                                  I requested to the person (Manager?) for alteration in my old ucb trouser.
                                  He said he will not do because it is old trouser.
                                  Also he was being very rude and loud while talking and explaining to me.
                                  I have purchased too many garments in the same store and also from another ucb stores in past.

                                  This is how the ucb india train their staff to being rude with their customers..??
                                  And also we pay our hard earned money for buying cloths for quality and service. So is it not ucb store's responsibility to give service to their customers.??

                                  From last 5year i am using ucb cloths but today i am very disappointed.
                                  My one friend also has the same experience from the same store 6 month ago. Thank you.
                                  United Colors Of Benetton customer support has been notified about the posted complaint.
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                                    A
                                    Asif Avi
                                    from Delhi, Delhi
                                    Jan 3, 2017
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                                    Address: New Delhi, Delhi, 110027
                                    Website: abof.com

                                    Dear sir/mam
                                    I brought A shoe From Abof.com Almost 20 days ago and after use of two days it turned defective the. the soul of the both pieces cracked in the side due to tye very low quality rubber used in the soul. i complained at abof.com they told me to wait 48 hours will replace the shoe. but after 48 hours i got a call from abof anf they told me to they spoke to the concern team o[censored]CB and they said that it is not a company defect .I asked the Speaker to help me and replace the shoe then they said they will try again. now after almost 5 days i got a call from abof and they said they said then same thing again. then i told them i will complaint to UCB directly.
                                    im giving u the order number and the photos of the same shoe .
                                    i really felt bad that my money wasted bcz i cant wear the shoe like this. if i had brought the shoe from a local store or a local brand this would not had happen. but a brand like UCB I had never thought anything like this.. this was my first UCB Shoe But Was a really bad experience.I want u to Return my money or Replace this shoe with any other shoe of my choice.. Im attaching the pictures which i sent to abof.com and pics after 20 days o[censored]se.
                                    I was wearing only puma from last 6 years and i never complained. this my first other brand shoe and see what happend.

                                    thank you
                                    As such a big brand u should help me.
                                    +5 photos
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