[Resolved]  United Colors Of Benetton — T-shirt colour bleed

Address: 700045

I had bought two T-shirts a couple of months ago. Today I took them out for the first time and rinsed them. The blue colour in the collar of both T-shirts bled so badly, there are blotches of blue on the body. The T-shirts -- one was yellow and the other red -- are not wearable. I have the tags: the numbers are 16A3089C0065I-M and 16A3089C0065I -M. These were bought in Kolkata. I can't take them back to the store where I bought them because the mall (South City mall) is closed for renovation. I need either a refund or a replacement, but obviously with colours that will not bleed. My email address is [protected]@gmail.com.
Was this information helpful?
No (0)
Yes (1)
Apr 4, 2017
Complaint marked as Resolved 
I had mailed Benetton at the same time that I posted the complaint here. They got back today, agreeing to exchange the T-shirts. I have been to the store and got the exchange done.
United Colors Of Benetton customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    United Colors Of Benetton
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    489
    Pending
    0
    Resolved
    64
    United Colors Of Benetton Phone
    +91 124 432 3333
    United Colors Of Benetton Address
    B-25, Infocity, Sector-34, Gurgaon, Haryana, India - 122001
    View all United Colors Of Benetton contact information