[Resolved]  United Colors Of Benetton — Non-receipt of refund amount

Address: Purchased through online website of United Colors of Benetton

I have returned 2 of my purchases vide Order No. P04323164 dated 19.7.23 and P04343952 dated 25.7.23, as the clothes didn't fit and also the quality not upto the mark. I have returned both the items on 29.7.23. I have received the confirmation of receipt of returns on 4.8.23.

Till date I have not received the refund amount. I have sent multiple mails to customer care mail ID. None of the mails responded. I have made multiple telephone calls to the customer care number. Call is connected through IVRS and will be on hold for 6-7 minutes & disconnected with a welcome message !!!

2 more items I purchased after the return, got delivered immediately.

I purchase many items online and get the refund within few days for return items.
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Aug 23, 2023
Complaint marked as Resolved 
Worst customer service by the customer care team. I have not received the refund amount till date.
United Colors Of Benetton customer support has been notified about the posted complaint.
 
1 Comment

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No action has been taken by the Customer Care Team. Amount still not been refunded to me.

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    B-25, Infocity, Sector-34, Gurgaon, Haryana, India - 122001
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