United India Insurance Company [UIIC] — amt.sanctioned but not reimbursed.

D/sir,. 19/03
I, the undersigned, like to inform you that i have submitted one final statement of medical bill of my wife smt. Manidipa banerjee for rs.63250/- on 7th nov., 2018 to heritage tpa vide ref. No.: hh[protected]. Out of which a sum of rs.20000/- (Rupees twenty thousand only) was sanctioned by you on 10/01/2018. But unfortunately i have not received the sanctioned sum till date. May you be kind enough to look into the matter and resolve this matter immediately.
Yours faithfully,
Sujit kumar bandyopadhyay.