United India Insurance Company [UIIC] — motor insurance claim refund pending

Address:	562106
Website:	uiic.co.in

I reside in bangalore city and had purchased uiic motor insurance through policy bazaar.in the last week of may, i met with a small accident and requested the surveyor to visit the workshop and necessary actions were taken. The bills and the subsequent documents were provided which was duly submitted to the bangalore surveyor.
It's been more than 2 months from the time i submitted the documents. I haven't got my money back nor is anyone replying to the mails. I have tried talking to the manager, have tried contacting customer care (It's either busy or could hear it just ringing), i have written multiple mails not just to bangalore office but also to delhi office as they have told me that necessary action has been done from their end and rest is to be dealt with delhi office. I have also mailed customer officers and head office, but haven't heard anything back from them.
Can someone help me with this.
My policy # is[protected]