United India Insurance Company [UIIC] — motor insurance policy not received

I have paid for my policy on 12th of october with cheque an amount of rs.8155 to the following divisional office:

Office no. 16, kirti palace, a-1, tagore market, kirti nagar, delhi - 110015
Business source code: alok singhania

But i have not yet received the copy of my insurance from your representatives. I am unable to use my car since the date as i do not have the insurance copy and previous insurance has expired. I am bound to travel to my workplace via taxi/cab due to this negligence from your side.

This is my first experience with united insurance co. And unfortunately i am suffering this delay because of no good reason.

Can you please take this matter seriously and help me with the copy of the insurance asap? I have been regularly following up with your executives and have been given fake promises every time.

Attached is the receipt i got from the representative.