United India Insurance Company [UIIC] — no assistance for claim issue

Dear sir /madam i dharam pal singh state that i lodged a complaint earlier regarding in my health insurance claim of amount 11902 rupees..
I am continuously calling on your number [protected] and extn no 130 annd 132 also..
Nobody is helping, they simply passing the calls and playing a game with customer.. While taking policy you deal very fantastically and urge so politely but now when i am in need infact your customer is in need you don't bother that...
My policy no is [protected]p[protected]
My claim is pending from last three months... Is it the way to deal the customers.. It's not a huge amount.. Kindly look into the matter and please provide the fruitful solution.. It's a request of your customer.. Thanking you