United India Insurance Company [UIIC] — surveyor rejected insurance claim of a genuine damage in car

Address:

90 ramrishna road , siliguri , darjiling 734001, Darjeeling, West Bengal, 734001

Mr pranay pal, appointed surveyor o[censored]iic jalpaiguri division, rejected a genuine damage casued by a commercial public vehicle (Toto/ auto) in my car of no wb74 ar 3039.
He has permitted the damage in the plastic portion of the car not the paint of door as acording to my policy 50% of the cost of plastic part and 75% of the cost of paint will be paid by insurance.
This is dictatorship done by mr pranay pal and we demand a new surveyor instead of him.
He rejected a genuine damage and is too stubborn to look into the actual facts.