United India Insurance Company [UIIC] — synd arogya mediclaim insurance policy

Address:

Meerut, Uttar Pradesh, 250110

Name. Ashok Kumar Madan
Policy No. [protected]P[protected]
Card No. [protected]A

Issuing Office
United India insurance Co LTD
Padam Singh Road Karol Bagh
New Delhi 110005

The claim regarding serious injury in one of the eyes was submitted on 17.11.18 alngwith relevant documents .subsequent claims also submitted well in time with all the documents. The TPA has been asking for the documents in piecemeal and has been very slow in attending to the claim in spite of sending claim papers in chronological order and constant & repeated follow up. The TPA has been very casual and unprofessional in keeping the documents sent by me as they were not able to locate the documenSt when contacted over phone to know the status of the reimbursement of the hospitalisation expenses . On majority of the occasion I had to call on the TPA and only after my attending they used to respond and raise baseless and flimsy queries inspite of submitting all the requirements. They were not going through the letters/ replies sent by me and kept on delaying the reimbursement.

The letter dated 30h May 2019 containing all the details is attached for your kind reference.