Upgrad — Refund not processed

Address:upgrad
Website:www.upgrad.com

I have chosen the Executive PG program in Data Science. i had paid 25000 as initial deposit. 30th june 2022 the course was supposed to start. i paid 25000 in the first week of June 2022. but is decided to cancel this course as i got busy with my project and i realize that i may not be able to put enough time to complete the course. i submited the refund request in the first week of june 2022. as per company policy minimum 30 days required to get the refund. but it is almost end of july 2022 and refund is not processed yet. i person called me if i chosse another program still i will getting same amount of refund which is 15000. 10000 from upgrad and 5000 that employee will pay in personal as he requested like if i dont help him he will loose his job. As a human i decided to help him because anyways i was about to get the 15000 refund which is the same amount. but now these guys are making me fool and nobody is replying my emails.
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Hi Arif, Greetings! Sorry for the inconvenience, Our Social media team has contacted you and they are already working on the same. We shall get in touch with you within 24-48 working hours and update you on the progress of the refund.

Please note Consumercomplaints.in is not a reliable portal to raise your concerns as they do not allow upGrad to get your information and provide you with a solution. We would request you to write us at grievance.[protected]@upgrad.com for a proper closure.

Regards,
upGrad Grievance Redressal Team

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