UPI — money debited from my bank account but not credited to receiver account

Address:

Wardha, Maharashtra, 442001

Rs. 3000/- was transferred from pnb, jnmc branch wardha to sbi main branch wardha on 31.12.2018. Said money has been deducted from my pnb account but not credited to the sbi account. I have checked with the paytm customer care and they have cleared that the money has been transferred to sbi wardha on 31.12.2018.

Till now the money has not been credited to sbi account. Kindly look into the matter and solve the issue at the earliest.

1) transferring bank - pnb, jnmc branch, sawangi (M), wardha (Punb[protected] account no. [protected]
2) receiving bank - sbi main branch, wardha (Sbin[protected] account no.[protected]
Transaction amount - rs. 3, 000/-
Upi transaction id[protected] dated 30.12.2018 at 10:04 pm
(Paytm ref id : ptm26c5a3e93f66)