UPI — phone transaction failed

Address:	Tingrenagar, Janai Niwas, Pune, Maharashtra, 411015
Website:	Phone pe

Dear team,

I have paid the amount of rs 10000 on 13th july 2019 through phone pe app and amount got deducted from my standard chartered bank account but as per phone pe status it got failed with phone pe. As per my bank instruction they told me to register a complaint on upi portal for charge back. Kindly process for charge back of the transaction.
Phone no - [protected]
Utr no[protected]