UPI — refund my money

Address:

Sabarkantha, Gujarat, 74

Hello sir,

I have done one transaction at 06th nov 17 from tez app actually the transaction was failed and money was debited from my account. I have already reported there and i got the status like payment is failed but the disputed: resolved - credited into payee's account. Neither the the money was credited to beneficiary's account nor in my account. I have sended screenshot of transaction details about upi id and bank transaction details. Please help me to find my money sir because union bank of india bank was not at all giving any type of attentions. I hope you will help me...

Transaction date 06-11-17
Transaction amount 394
Bank name - union bank of india