UPI — transaction declined but money debited

Address:600076

I made a transaction for 500 through google pay app on 3rd february 2019. The transaction declined but money debited. I raised a complaint in google pay app and received following message "hi! Your query with reference id [protected] pertaining to transaction id null has been raised successfully."

But i have not received any solution yet. The upi id is with axis bank. My id is inba. [protected]@okaxis
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I not made any upi transaction from my mobile but SBI deducted Rs 2000 from my account without giving any notification. After I go bank for asking how is the amount deducted from account they saying you made transaction. So please help me for refund back money.

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    Ambattur, Tamilnaduchennai
    India
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