ADVERTISEMENT

Urbanic — refund not processed

Company promised me the refund with in 7 -10 days but it has been more than that.
The only source of communication is emails.
They taking so much time and this is very imconvenient.
All they give is next date.
I returned the product last month and i haven't received refund yet.
Not do they give appropriate reasons.
First the product was so uncomfortable and now delay in refund.
Very inconvenient site.
Was this information helpful?
No (2)
Yes (36)
Complaint comments 
Share
Tweet

Comments

I have returned the product to URBANIC with the order ID[protected] which has been successfully picked up on December 02, 2020 but haven't received my refund yet. Too much delay. First of all I hv received a thin quality item and they r not giving my refund, 😠 worst app, they will lost their cx with this behavior

Shreya Pandey 05102000's reply, Sep 21, 2021
Hi, I got a wrong size of product. I have heard a lot about Urbanic not refunding the amount. Did they refund you for the same. I am in a very serious situation due to this my mother is not ready to understand that they won't refund and we will lose product too. Please reply did they gave you refund
Did you get your refund after all?I'm in a similar situation at the moment.
Company promised me the refund with in 7 -10 days but it has been more than that.
The only source of communication is emails.
They taking so much time and this is very imconvenient. It was my first order in urbanic and worst experience 😠
ADVERTISEMENT

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urbanic
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    372
    Pending
    0
    Resolved
    19
    View Full Information
    ADVERTISEMENT