Urbantouch.in / Urban Clothing Company — Online order - Status not received

I have ordered a product from Urbantouch with order ID UT1610. I have not received any confirmation of this order placed, nor able to track the status. I happen to write an email to customer support, but did not receive any response. I used the customer support chat option, and even called up the outlet contact numbers given in website. unfortunately no response received. It is indeed a disappointment having paid the money and awaiting for days to even receive the order confirmation. I want to know the status of my order or help me to cancel this order.
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    UrbanTouch.in / Urban Clothing Company Phone
    +91 44 2624 3461
    UrbanTouch.in / Urban Clothing Company Address
    No: 51, Kavarai Street, Athipet, Ambattur, Chennai, Tamil Nadu, India - 600058
    View all UrbanTouch.in / Urban Clothing Company contact information