Urjakart — Money not refunded

Address:	110055
Website:	www.urjakart.com/customer/account/login/referer/aHR0cHM6Ly93d3cudXJqYWthcnQuY29tL2N1c3RvbWVyL2FjY291

I purchased some electronic goods from Urjakart on 6 October 2016 company hadn't order material so after 25 October they canceled my order... and mail me that money will refund within 5 to 7 working days still money not refunded in account..and amount is INR 2010
and transaction was made through debit-card using pay U portal...i got one mail having reference id and transaction id
then i inquiry at bank that both id was meaning less...