Usha — Duplicate product sold via Amazon

Address:

Motihari, Bihar

I purchased a Usha Mist Air Icy 400mm Pedestal Fan (White) on 2nd May and it was looking good but all of sudden we found some problem with base, then we realized that, this is either duplicate product or cheap product made by Usha. We raised a complaint with Amazon and they forwarded that complaint to Usha. But when technician called us then asking the money which is not acceptable in any cost. My wife also raised complaint with this portal but technician still asking the money instead of changing the product.

Please try to sort out this fraud case otherwise i will go to next level for this fraud.