[Resolved]  Uti Infrastructure Technology & Services Limited [Utiitsl] — pan card modification request is not processed yet

Hi team,

I have submitted request for my wife's pan card online modification last week. While checking the status it is reflecting as "yet they have not received original docs to proceed ahead". For this i have visited uti office borivali location as per the address available on website but that office is shut over there from last 1 year and yet address is not modified. Then i tried to reach customer care number for several time but no one answered the call. Don't know to how to escalate this and move further. For this i have mailed them to share me their ho postal address so that i can post all the relevant docs to them but they are not at all responding...

Requesting your help to get process ahead...

Pan modification request no. U-q[protected]

Cheers,
Jigar thakker