Uti Infrastructure Technology & Services Limited [Utiitsl] — pan card not printed

I had filled my pan card application in utiitsl. Now when i tracking my pan card, it is showing that your application is processed successfully but pan card is not printed due to improper photo/signature your e-pan card has been sent successfully to your registered email:
[protected]@gmail.com on 16/09/2019.

Application coupon number-N[protected]
Application type for new pan card (Form 49a) as a resident indian
Applicant name - Swati Amin
Status - your application is processed successfully . But pan card is not printed due to improper photo/signature
Pan no. - DLIPA2205K
Registered email : [protected]@gmail.com
Please it is really urgent... Kindly look through the matter and contact me as soon as possible.