Uti Infrastructure Technology & Services Limited [Utiitsl] — pan card not received

Address:Pune, Maharashtra, 411028
Website:Utiisl

Hello it's kajal from pune, i was applying for online pan card for my sister. I have coupon no but the status shows incomplete document mumbai office not responding the call what should i do now how irresponsible government i can't believe this. Pls refund my money on urgent basis otherwise i am taking strict action against you i was pay 110 rs for online application.
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My wife had applied for a Pan card with application number U[protected] The status is showing as withheld for processing and the reason is given as For Indian Aadhaar or EID even though I had submitted my Aadhaar card

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    UTI Infrastructure Technology & Services Limited [UTIITSL] Phone
    +91 11 2374 1286
    +91 11 2374 1282
    UTI Infrastructure Technology & Services Limited [UTIITSL] Address
    Ground Floor, Jeevan Tara Building, 5 Parliament Street, New Delhi, India - 110001
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