Uti Infrastructure Technology & Services Limited [Utiitsl] — pan card status

Address:	Chennai, Tamil Nadu, 600106
Website:	www.utiitsl.com

I've applied for pancard through utiitsl agent on 17th and got the coupon number[protected] on the same day. After 20 days i tried several times to check the status through their website, but it was showing "record not found."

I called them (Utiitsl chennai) branch and received a status that still the application is not uploaded and pan will be delivered after 35 days only. I don't understand why it takes more than 10 days to upload an application? If its that much difficult for you to upload pan applications, then what is the point of continue the service for customers?

On 1st sep, 2017 again i called them and insisted to get my application status. Initially they said still its not uploaded and few minutes of conversation they told application processing withheld due to some reason and given a word that they will update the online status and will process further to upload my application. Also i sent mails to them about their service.

Today its 3rd oct 2017, still the same status is displayed on their tracking system and i tried to call them no one is picking their phone, also there is no reply for my mails.

So i'm decided to raise my complait on this forum, please respond to this complaint.