Uti Infrastructure Technology & Services Limited [Utiitsl] — payment deducted without acknowledgement number

The acknowledgement number couldn't be generated. After submitting the change request form for pan card, i was directed to the payment page where the payment processed. However, acknowledgement number was not provided.

This transaction was done on 23 oct 2019 at 11:51 am. The contact number and the email id provided on the payment page was [protected] and [protected]@gmail.com respectively.