[Resolved]  Uttamvastra.com — Delay in refund

Address:395010
Website:uttamvastra.com

My order number is 104114 my request no: utva22182 and a person from aramex pick up the product, recipt no.[protected] on 18/3/2016 and as per your mail madam ankita gaud promised to refund payment within 2-3 working days, after more than 20days the amount is not refunded, i have submitted my bank account details .Please help me in this matter as now i am worried about my refund. Please take action as early as possible

Balbir singh

Mob.No.-[protected]
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Apr 12, 2016
Complaint marked as Resolved 
Dear sir, My order number is 104114 my request No: UTVA22182 .Lots of thanks to Indian Consumer Complaints Forum to resolve my complaints as fast and easy as possible and I also thankful to UTTAM VASTRA TEAM for my refund BALBIR SINGH
Uttam Vastra customer support has been notified about the posted complaint.
Complaint comments 

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Dear Mr. Balbir,

I apologize for the inconvenience and delay for your Order No: 104114.

We acknowledge the receipt of your product you have returned to us (uv-97599 / UV-71874 / UV-32669)

I would like to assure you that your refund of Rs. 1997/- for the above mentioned product is under process and will be done in 5-7 working days.

Appreciate your time and patience.

Thanks & Regards

Uttamvastra Support Team.
Dear Ms. Balbir,

I apologize for the inconvenience and delay for your Order No: 104114.

I would like to assure you that your refund of Rs. 1997/- for for Order no: UV-97599, UV-71874 & UV-32669 is initiated with a Bank Reference No: CMS[protected].

The amount will be posted to your bank account in 4-5 working days.

You can confirm the refund by checking your bank statement.

Appreciate your time and patience.

Thanks & Regards

Uttamvastra Support Team.
Dear Sir,

My order no. id 404506, for which i paid 599 i liked the picture and simply ordered the product, as mentioned that is made of pure cotton and duppatta made of chiffon but after receiving the product i was surprised to see the material which is synthetic mix and the design of neck is improper...since long I am following for my pickup and the customer care no. is also not respond-able,

kindly help to receive my refund.

Regards,
Urvashi
[protected]

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