Uttar Pradesh Power Corporation [UPPCL] Complaints & Reviews

I have a very serious complaint to make. My account number is [protected].
I have not been receiving my electricity bill for the last six months. After 6 months I finally receive a bill which is wrongly charged. I have been surcharged for late payment for every month. But I have not been receiving bills which is your department's fault. I called up the customer care so he asked me to talk to my local office in Varanasi. I went to the Bhelupur office from where my connection is supplied. The SDO incharge Mr. Puri told me that they are not responsible for sending the bills. Instead I am supposed to go and collect it every month from their office. If this was the case, you should have informed us before. You can check my billing history. My payment has always been on time. You are charging me wrongly for someone else's mistake. He also told me that I should be grateful to him because he didn't disconnect my connection. That is your right and you may do whatever you feel is right. But this is pure bullying.
So my request to you is find out the cause of it and provide me with a detailed explanation as to why I did not receive my bills on time and why am I being charged wrongly for your mistakes.

Regards,
Shubham Agrawal

I have been receiving extra amount in my electricity bill from the past few months. I had faced the same problem last year and my bill was adjusted accordingly. Frankly speaking I feel that someone has done some changes in the connection of our building because strangely some houses here are not receiving their electricity bills at all.
I wish to launch a complaint and get it checked on priority so that any changes can be checked. Please at the earliest give me a call on the registered number on the account as I would not be paying extra bucks every time.
I had called up the customer care and have been asked to complain in the power house. I will do the same but still I want this to be taken care of at the earliest.

Dear Sir,

I Sushil Kumar Singh R/O Vill_Newada, Post_, Sogain, Dist-Chandauli (U. P) want to inform you that there is dameged electric poll near Shankar Ji temple in my village, and wirs are laying on the road it may causes dire consequences as many of the villagers passes everyday.

Kindly look into this as situation gets worst.and as a responsible citizen it was my duty to inform you.

Thanks and looking forward coopration from your side.

Order# uppcloct16-ol227630
Cc avenue ref #[protected]
Order date 30/10/2016 10:41:38

Dear sir /mam

I have made a online payment through cc avenue online mode for uppcl assistant engineer post having login id:aee169881 password:11081991 but payment status not received by company but 1050 rs deducted from bank account. Please resolve the issue as soon as possible.
Thanks

It is my very sincere and simple complaint that at Balrampur House Mumfordganj Allahabad practically everyday from last 10-15 days there is rostering of light for hours together. On asking from BELI ROAD substation there is never a satisfactory reply and the usual reply is when our officer will let us know we will switch on or maintenance is going on.
On asking for how many days & how many hours per day no body answers correctly.
My only complaint is when it is scheduled for roster why not it is being informed by news paper or else let the staff of sub station know the dates of POWER CUT and time for how many hours, so that consumer may make alternative arrangements.
The same complaint I did in May 2016 & has no results, now again I am doing even THOUGH I KNOW IT WILL HAVE NO IMPACT ON OFFICERS & STAFF responsible for it.
Dr. NIRMAL AGARWAL

Namaste,
I, deep mohan aggarwal, age 65 living with my family. From the past 2 weeks, electricity board has disconnected our line from the pole. There is no power so there is no water also. We have tried to meet twice sdo, exen, se, but all in vain. Neither they are not restoring our electricity nor giving any reason of disconnection.
Why we are denied by our fundamental rights? According to the article 21 of constitution of india, as a citizen of india we have a right to life, right to health etc. What is the matter that electricity don't even care about honorable supreme court ruling of human fundamental rights. Why & when this harassment would be stopped. Our connection no is 9056/557035. Plz look into the matter help the law abiding tax paying citizen of india. Life without electricity & water is hell & unimaginable. I have 2 little grand daughters age 1.5 & 5.5 years. All #without #electricity & #water #reason #unknown & #no #actions taken against #injustice till the #date.

I have paid my electricity bill in UPPCL via paytm but my bill not paid according to paytm bill paid successful in paytm side it was provided me a operator reference no. O[censored]PPCL but in site of www.uppclonline.com my bill after 3days still show unpaid also my new bill is added in previous bill by uppcl my UPPCL A/c no. Is [protected]
and paytm gave the operator reference no. Is[protected] but after 3days my bill not updated in uppcl site but when i compain to paytm then they say to complaint in uppcl and gave operator reference no. So i want to say solve my problem as soon as possible..i have also try to customer care o[censored]ppcl but call was not connected from morning to till now.

Respected sir,
I am a resident of brindavan garden extension, sahibabad.
All the residents are suffering as there is no electricity during the whole day.
I am a student, my exams are going to be held, i have to study but there is no light.
As we all know electricity is the basic need of today. Then why are you not taking the concern seriously.
I request you to take some useful actions to provide electicity to the residents of sahibabad.

Sir/madam
It is painfully informe you that the light o[censored]rban areas like sanjarpur sikandarpur ambedkar nagar distt is very poor every day deduction of light increases due to non supply of light our cereals are destroyed .the supply of light at sanjarpur sikandarpur is maximum 3 hours in this type of condition how can we survive ..
Please do kind action as soon as possible...

I am living in noida sector 37.
Here powered r is cut daily around 12:30 at night to 3:30 at night.
There is no one to recieve a call at helpline number [protected].
Why are you giving such number on websites jahan se koi jawab nhi aata kabhi.
We are working people, most noida people are working class. Everyday they have office and have to leave early morning. We have only our nights to get restful sleep.
Please for god sake if you want powe cut, cut it in day hours. Please don't disturb the sleep of common people. They are not much rich like politicians to have inverter or generator.
Bhai kyu aam aadmi ki zindagi kharab kar rae ho. Kyu unki majboori ka fayada utha rae ho.. Bhai jitna tax maangtey ho.. Sab khushii khushii dete h... To fir kyu.

I am staying at sector 25 noida and from last 4 days the electricity is cutting down consecutively for 2 to 3 hrs' that end our deep slumber and we tossed and turned all night. We are human and next day we have loads of work that require our health in apple pie order.
Bottom line - i am speechless by seeing n feeling sloth response from electricity board by cutting power off in clumpsy time....

The most frustrating thing in noida is to bear power cut in night in summer times. I am facing this issue for last 3 consecutive nights i. E 26 sept 16 to 29 sept 16. I guess its the worat decision of my life to live in noida city. I am trying to connect noida power at [protected] but no any person reapond to this line. Please resolve this issue as people gotta go to work next day in early morning.
Ye hai achhe din.. Raat bina bijli k machro mein gujarni padti hai aur wo bhi tax de k...

Sir, i would like to inform you that the house of ram murti singh whose address is prem nagar naini gaon naini allahabad illegally using the electricity in his house for nearly around 6 months from the pole attached with his house with the illegal wires at evening from 6 pm to morning 6 am. So i request you to please check and take immediate necessary action. Thanking you

I have made a complaint online with uppcl regarding furnishing of a wrong bill of rs. 16276/- for the month of august 2016. The bill on monthly basis is around rs. 1300/-. I have requested for rectification of the bill but it has not been rectified. Pls get it expedited.

Sanjeev ranjan
A/c id:[protected], f-1, plot -304, sec-4, vaishali-201010
M:[protected]

Sir, I am consumer of NPCL, Greater Noida wide contract a/c no184215. Sir, My bill comes wrong due to wrong reading. Just my bill dated[protected], In this Bill reading is shown as 424 and accordingly bill raised units amounting of Rs.3435-00. As our house is under construction & not having the load, Our actual reading as on[protected] is too 68. This is Fourth time wrong reading case. First time wrong reading case accrued on All bills are not corrected yet. Since from that time meter read wrongly every time so iam unable to pay the bill timely. I cannot deposit huge amounting Bill. This type of actions causes great mental harassment to us. So your good self is requested to correct my electricity bill and the necessary correction is made on your record too and instruct your S D O Sub Division NPCL Disst- Gautam Budh Nagar to have due care as this type of mistake does not occur again. With regards, Reetu from Surajpur Greater Noida Consumer No. [protected], Mob- [protected]

Dear Sir/Madam,

I just received a bill for 02 months and its having Rs16000/-.
Am unable to understand that how such kind of bill they generated and even after i ask them for details they have a weird reply that your bill is correct and you have to pay the whole amount.
As per them our Meter had some internal faults so on basis of that we changed our Meter on November, 2014.
After 2-3 months they again...

This is in reference to your SMS with complaint no. PV[protected] on 11.07.2016 against my request on the toll free number of West UP. I have visited the Sub Station at Fatehpur, Distt Saharanpur as well as the Sub Division in Saharanpur a numerous times during last one year. Officials at Sub Station Fatehpur claim that connection is not open and their counterparts at Saharanpur claim that connection is already open. Please provide me online bill for the said electricity connection as soon as possible. In your SMS discussed above it was claimed that the complaint is resolved. However I am still waiting for the online bill. I also request that the electricity bill should be provided me online regularly so that I can pay the same online and timely. The details are as follows:

Mahabir Prasaad
s/o Shri Telu Ram
opp Punjab National Bank
Dehradun Road Chhutmalpur Distt Saharanpur PIN 247662.
Cellphone No. [protected].
Mail Address: [protected]@nic.in

Group No. 796 Book No. 0510 Sanyojan No. 320491
Sub Division Dwitiya (Second)

2 KW Meter No. KSIII63037E installed at India 1 ATM
Meter Vibhagiya No. 7383997
Meter capacity 10x60
Meter installed on 08.07.2015

Please help me by issuing the online bill for the said connection regularly.

श्रीमान प्रबंध निर्देशक जी,

उत्तर प्रदेश पावर कार्पो. लि.

शक्ति भवन, 14-अशोक मार्ग,...

हमारा कनेक्शन जो की श्रीमती प्रणीता बग्गा के नाम है जिसका A/C No. [protected] है और नेशनल इंसोरेंश कंपनी लिमिटेड इसमें किरायदार के रूप में कार्य करती है दिनांक 24/8/2016को अचानक रोड पर एक पेड़ हमारे केबल पर गिरा जिससे हमारा केबल आग लगकर टूट गया जिसकी शिकायत हमने Noida कार्यालय में करवाई लेकिन अभी तक हमारी supply चालु नहीं हो सकी आपसे निवेदन है की आप हमारी उपरोक्त संमस्या का समाधान करे

Dear sir,

My name is prashant and i am live in vaishali ghaziabad. I just wanted to bring to your notice that few guys came at our society from electricity department and
Threatened us to pay high amount of money in cash so that they will change our meters otherwise ready for pay high penalty (Up to 20000) for overloading.

Regards,
Prashant