Uttar Pradesh Power Corporation [UPPCL] Complaints & Reviews

Since long time we are requesting with our UPPCL team to change transformer due to low voltage but till now no body has taken any action .Due to low voltage public are suffering too much .Only we are getting 140 v-160 v which is very very low to run any equipment .

I am resident of 506/16 Mumford ganj prayagraj request you to please make arrangements to change the LED Street light bulb of our lane.
There is absolutely dark after sunset. Today I made a complaint to Nagar Nigam. Lineman visited at our site and he informed me that bulb is fuse so it will be replaced with new one.
I humbly request you to please consider my request and get it replaced as early as possible.
Thanks.

On 27.12.22 I submitted online my request for shifting of electric meter. the web system provided me a requisite Memo with SR No. [protected] with direction to deliver it to J.E. for obtaining estimate.
accordingly I delivered it to sh. sing (Mb No. [protected]). but the JE handed me over an application form for "Meter Replacement" which was not my request.
Therefore I met SDO shiv nath sharma )mb.[protected]) Lajpat Nagar, Sahibabad Ghaziabad who assured me of early shifting. since there was no steps I wrote the SDO on 22nd feb 2023 which was registered in diary on No. 816/22.02.2023 but till now there is no steps by the Nigam.

Dear Sir My account number is [[protected]]. In the month of January, new meters were installed in all the houses of Ayodhya. The old meter was removed. That's why I deposited the December and January bill of Rs.3517 in February and February bill of Rs.2382 in March and also I deposited the March bill of Rs.2482 in April.
Even after depositing this much payment, he has increased the amount of April bill which is to be paid in May to Rs.8565 and has changed the previous reading to 00 and the current reading is 1267. On what basis has he done this?
Please help me sir.

Account I'd no[protected]

महोदय निवेदन यह है कि ।
प्रार्थी ने अपनी बिजली बिल October month तक का दिसंबर में जमा किया था। November me टुयवेल पर मीटर लग गया था।।। तथा बिल मीटर से आने लगा।। महोदय कम जमीन है। ओर टुयवेल भी पुस्तैनी है जहां 5HP ki motor gadde k ander se kaam chlau pani deti h ..., अतः सार यह है कि बिजली खपत बहुत कम होती है अधिकांश टुयवेल बन्द ही रहती है।
1..
महोदय अब मार्च तक का बिल 3218 का निकला था। अर्थात 5 month ka bill 3218 ...jbki meter reading itni nhi thi ...jankari Li tho btya gya ki बिल NR से बनाया गया है।।। यदि बिल NR से ही बना है Tho 5 month ka 425/HP k hisab se b utna nhi bnta jitna aa rha h ...
2...
महोदय यू पी सरकार के अनुसार अप्रैल से किसानों की टुयवेल बिल माफी की योजना बताई जा रही है और उन्ही किसानों का बिल माफ होगा।जिनका मार्च का बिल जमा होगा।, , इस आशय से प्रार्थी कल दिनांक 29/04/2023 को मार्च तक का बकाया चुकाने बिजली घर गया था।।। जाकर देखा तो बताया गया कि ।। April ka b bill jod dya gya h or ab total 4642 jma krna h... Mtlb fr se April ka bill 1428 or add krdya gya h ... Jo ki kisi b hisab se nhi beth ta ...na tho reading se or na hi NR se ... Dusre April khtm hone se phle hi Bill bna dya gya h ...or jb free bill ke prediction krdyi gyi h tho bill bna kis purpose se h ... महोदय। कोई भी कर्मचारी सही नहीं बता रहा।।।
अतः आप से नम्र निवेदन है।। कि प्रार्थी की सहायता कर समस्या से निजात दिलाने की कृपया करें।।।
Thank you
निम्नलिखित को सूचनार्थ प्रेषित।
1. Power house Pooth rohata road meerut
2.powehouse pallavpuram modipuram meerut
3. Uttar Pradesh power cooperation Lucknow up

1. I have recharged the uppcl genus meter for Consumer no. [protected] on 25th June 2021.
2. Money deducted during the transaction from my account. Neither I received ABC code for the same transaction nor reverted till date.
3. I have called to 1912 complaint number. Reps. there told me they only deal with post paid accounts not prepaid account complaints.
4. I have visited the local bijali ghar located in Brij vihar, Ghaziabad. Officers of that bijalighar told me, they don't deal with prepaid as they have conveyed all consumers to do online recharges.
5. The both transactions screenshots with transactions no. is attached for reference.
6. complaint no. PV[protected]

In case of failure of payments and payments which are forfeited by UPPCL, no body seems accountable in UPPCL.

To
The Concerned,

I would like to draw your attention towards the extreme volatage fluctuations in my area. This fluctuation is so frequent that our equipment got damaged sometimes.
Kindly resolve this issue asap.

Connection Name - Kumud Srivastava
Address - 205K/1H/1K Kasari Masari Chakiya, Allahabad, 211016

My application no. is [protected], I have applied for new connection on 14th march 2023 and payment done for meter installation 7569 Rs on 24 march 2023 but meter did not installed yet, I m suffering lot due to which no updates coming on jhatpat portal as well, please help us on this issue

Hello,
I want to catch your attention here,
I applied for a new connection on 27 Feb 2023 through jhatpat connection portal, My Application no is [protected] but still it is not implemented after more than a month.

3 days ago they put the prepaid meter without my consent while i applied for post paid meter only
Secondly still the light is not coming to my house after 3 days of installation of meter too.

When i contacted the concerned Bijlighar for the same then JE game me other guy no and when i tried to connect with him he gave me other no, I am wondering here and there, not getting proper solution.
Will you please tell me where i should go ??

Plot No. 420/B-44 spring Garden, Uttardhauna, lucknow had taken temporary connection for construction of my house on 14 Aug 2021. The connection was taken through online portal. After that I have paid all the bills generated online.Account No is [protected]
However, when my connection was changed to permanent, the electricity bill due is showing Rs. 75937.
Since I have paid all the demanded bill timely then why am I being charged so heavily.
I have complain regarding this to S.D.O Chinhat division on 07.01.2023, but no response or reversal of bill has been done. They are saying that the amount is arrear. But i want to state that if the demanded bill on monthly basis is being paid on time by me, then why should I be charged the wrong amount in the name of arrear. I have not been informed about any such clause either through online portal or SMS.
I have approached 4-5 times in person to chinhat division and exchange, but in vain. This is leading to mental tension.
I have also visited Exchange, Gomti nagar extension, but no needful has been done yet.
i HAVE MAIL TO ALL HIGHER AUTHORITIES BUT MAIL BOUNCED.

Hello,
We have seen the today that Electricity bill was over billed. Units in the meter was less than the billed unit. Billed unit is of 2559 but the Meter reading was 2529 at the we checked after 4 hours.
This is really not acceptable in this time high inflation. Please take proper action accordingly.

Hi,
We are facing sparkling issue in meter from last few 3-4 days, please could someone visit from the team and look into it as we are facing lot of problems due to this.
Thank you.

Today, on 10.03.2023 at 12:12 pm, I recharged my genus prepaid meter with an amount of Rs 1000 vide UPI transaction ID[protected] but did not receive a recharge token. My consumer Id is [protected]. I had to do a new transaction subsequently where recharge token was generated.

I Dr. K.M. Upadhyay, on behalf of my father Narvadeshwar Upadhyay, I am complaining that the electricity connection has been disconnected since 6 months. And the electricity bill generated is not the proper amount as all the family members are out of town since 7 months and there is no meter photo with electricity bill. My parents are senior citizens and live alone. I have already complained on UPPCL website and complaint number (PU[protected]) but no action has been taken. Please refer to this matter.

हमारे पुरामुफ्ती थाना के पीछे बिजली विभाग का अनोखा पोल जो हवा में उड़ रहा जो छोटे बच्चो से लेकर बुजुर्ग के लिए खतरा | हर 10 दिन पर तार गिरता रहता है लेकिन बिजली विभाग का एक अदभुत जुकाड़ लगाया जाता है |
बिजली विभाग की घोर लापरवाही !!!

पता : पुरामुफ्ती थाना के पीछे, प्रयागराज, उत्तर प्रदेश

Respected Sir,

I would like to inform you that today we are facing an electricity supply issue since morning 9:00 AM and for that we have registered many times and also called the powerhouse person and Line man of our Area Bhagwant Nagar Nilmatha Cantt Lucknow . But due to their irresponsible behaviour we are still not getting power supply yet. We have called Customer Care and registered many complaints and all the complaints have been marked resolved by SHO . Here I am sharing a few of them which marked as resolved without contacting us and the issue still persists.
MV[protected]
MV[protected]
MV[protected]

So I would request you to please take necessary action on this matter and respective persons. I will be very thankful to you for this kind of action.

Thanks & Regards
Ritesh Singh
[protected]

I have paid my bill before due date instead of paying bills on time. The bills with added LPSC received every month. When I go to electricity department they said that the SDO Id is not active at a time. You have to wait till it done. Please help me and deduct my LPSC.

No one at home . I can’t used electricity this months . Meter boy take off 18257 rs . Bill
Meter reader boys without checking meter making bill high.

This is not right plzz keep action to them .
I was depressed how Uppcl works
Plzz action on that men .

Hi,

I have paid my electricity bill twice for a single month dated Dec 5, 2022.

1st payment on 6th Dec offline.
2nd payment on 7th Dec online via GPay.

References are attached.

It took 45 days of struggle to move the application for site inspection and then choose meter installation dates. AGAIN, I am hopeless of meter instalation since tentative selected dates have passed and no information has been provided for the installatiin date. Junior engineer is corrupt and want some money to be indirectly given to him witout him asking us. Civilains are asking to give him some money then he will proceed the aplication. These civilans are those with whom JE meets every week. Is this INDIA of our dreams?