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Uttar Pradesh Power Corporation [UPPCL] Complaints & Reviews

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Updated: Apr 4, 2026
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Uttar Pradesh Power Corporation [UPPCL] reviews & complaints page 78

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A
Ashish_Mishra
from Mumbai, Maharashtra
Dec 18, 2018
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I am a resident of sahibabad extension 2.

I am a regular consumer of electricity and pay my bills regularly. Few months back i was charged some extra money in the bill itself. When i went to verify, the department said that your load is high that is why we have increased load.

I paid that bill as well. Now few fellows from electricity department came to the door and said that i am involved in electricity theft. I am surprised that if i am involved in the theft then why i pay almost 70 - 80k electricity bill every year?

The official said that your meter has been tempered thats why the reading is less, and i simply replied that if that is a case then i should have paid low electricity bills.. Right???

Uttar pradesh electricity is already very expensive compared to other states. I also see that the officials are not professional and just look for small bribes.

This is ridiculous that someone is coming to my house and accusing me of theft despite the fact that a huge amount of bill is sent every month and paid regularly.

It would be great if you could look into the matter.
Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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    A
    asv group
    from Etawah, Uttar Pradesh
    Dec 17, 2018
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    Address: Hathras, Uttar Pradesh, 204101
    Website: www.uppclonline.com

    Email id : [protected]@gmail.com

    [Resolved] TPSL — Failure in uppcl bill payment, amount deducted from a/c, but uppcl pay slip not generated

    asvgroup2017 Submit a Complaint
    In Payment O[censored]ppclonline Electricity Bill payment. Money deducted From SBI net Bank Banking and Print not Genrated and My Billing Amount Of Electricity also shows same balance which in was make payment and my account is debited in same Money so what can i do now for receiving of DUPLICATE OF PAID BILL RECEIPT and i[censored]nsuccesfully Transaction then FOR REFUNDING OF MY PAYMENT MONEY Rs. 617/- my Email ID is - [protected]@gmail.com Mob.no. [protected]
    Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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      V
      Virendra Singh Yadava
      from Antu, Uttar Pradesh
      Dec 17, 2018
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      Address: Lucknow, Uttar Pradesh, 226005

      I have successfully submitted two electricity bills online to uppcl through phone pe on 16.12.2018 using debit card of vijaya bank. However, there is no response for these from uppcl and it is showing still these are pending. The details are

      A) account no. [protected]- virendra singh yadava - amount 3319- paid through phone pe with taxation no. N1812161614032565826226
      B) account no. [protected] - raghunath singh yadav - amount 1222 - paid through phone pe with taxation no.18121616160682430773820
      Kindly look into the matter and do the needful at the earliest so that above paid amounts may be entered in to the respective accounts.
      Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
      I pay online bill then do not show my bill amount
      I have paid bill of 209 Rs by Google pay for account no [protected] for month of oct 2018..that bill is still added in nov 2018
      please help
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        R
        ROMIL ARORA
        from Lucknow, Uttar Pradesh
        Dec 15, 2018
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        Address: Lucknow, Uttar Pradesh, 226016
        Website: www.paytm.com

        I have paid my electricity bill in uppcl via paytm but my bill not paid according to paytm bill paid successful in paytm side it was provided me a operator reference no. O[censored]ppcl but in site of www.uppclonline.com my bill after 3days still show unpaid also my new bill is added in previous bill by uppcl my uppcl a/c no. Is [protected] and paytm gave the operator reference no. But after 3days my bill not updated in uppcl site but when i compain to paytm then they say to complaint in uppcl and gave operator reference no.

        So i want to say solve my problem as soon as possible. I have also try to customer care o[censored]ppcl but call was not connected from morning to till now.
        Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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          D
          Disha Pant
          from Agra, Uttar Pradesh
          Dec 15, 2018
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          Address: Ghaziabad, Uttar Pradesh, 201204

          Hope you are doing well!
          2 days back hydel dept. People hanged electricity meter from inside to outside of our house. During the connection process from the main line they left nude electricity wires over electric pole which definitely creates any kind of wrong incidence at any time & their is continuous risk of flowing & sepage electric current form those nude wires and this condition will be worst particularly at rainy season. I already taught this problem to our nearby hydel dept & with utter disgrace no one is interested in taking the action regarding my problem. As a concerned resident of the society irequest to you to take serious action otherwise consequences will be worst.
          Thank you!
          Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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            M
            mohd_arif
            from Gurgaon, Haryana
            Dec 13, 2018
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            Address: Panchsheel Nagar, Uttar Pradesh, 245101
            Website: www.uppclonline.com

            I have made the payment of 686/- on 10/12/2018 at 05:34:25 for my december eletricity bill via uppcl website. I have received the mail also of successful payment with reference no (Paxg[protected]) but the amount is not updated in my account and it is still showing in outstanding amount.
            Please look into it that why it is not being updated.

            Name - ummed ali
            Account no. - [protected]
            Successfull pymt reference no. - paxg[protected]
            Mobile no. - [protected]

            Screen shot of mail is attached for your reference.

            Regards,
            Ummed ali
            Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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              0
              00himanshu
              from Pilibhit, Uttar Pradesh
              Dec 11, 2018
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              Address: Bareilly, Uttar Pradesh, 243003
              Website: e-Nivaran app

              I have paid electricity bill by "e-Nivaran app" of amount rupee 910/- for month November 2018, but amount has been deducted from my account and transaction was failed and bill receipt also not appear. Now after 24 hours bill still showing unpaid and customer care number is also incorrect which is available on app. So please revert back my money or update my electric bill account. Bill Account No. [protected], Customer Name - SRI RADHEY RAMAN
              Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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                D
                D.S. Srivastav
                from Lucknow, Uttar Pradesh
                Dec 11, 2018
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                Address: Lucknow, Uttar Pradesh

                Mr arvind kumar s/o late gangaprasad, 269/6, shanti ganga niket, birhana park lucknow is doing electricity theft.
                1 - he has tempered meter of his house. With the help of local j. E. & s. D. O. Electricity very nominal bill is coming.
                2- mr arvind kumar uses katiya from electric lines to his house directly and using 6 air conditioners in the house.
                3- he is running a shop in his house. He has not taken commercial connection but using residential connection and katiya from the main line of electricity.
                4- the shop running in the house is 15 years old but never paid the bill as commercial connection.
                5- he is a fake advocate & by using name plate of advocate their he claims concession fraudulently.
                6- tempering of meter is serious crime.
                7- theft of electricity by using katiya from the main line is a cognizable offence.
                8- please depute some officers of your vigilance department for raid in the residence of above arvind kumar.
                9- mr arvind kumar should be sent to jail with heavy punishment of fine for his serious crime.
                10- this action should be done immediately.
                Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
                I have paid my electricity bill on 10/12/2018 at 10.54 am via paytm . The payment was successful but still after 5 days the amount is not credited to my account. I talked to paytm authority they told me that the amount has been paid to UPPCL. What should I do?
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                  A
                  aakash123_009
                  from Noida, Uttar Pradesh
                  Dec 11, 2018
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                  Address: Ghaziabad, Uttar Pradesh, 201013

                  I paid the electricity bill on uppclonline.com on 11 dec of rs 404 via phone pe app and money got deducted and then no processing was there and when i visited the app again bill was shown unpaid i thought may be some fault. I paid again i want the refund of my rs 404 asap! I have the proof of deduction twice! This sort of thing will create problem in trusting future as even after bill was paid and money was deducted the bill was shown unpaid!
                  Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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                    N
                    Nitinbeas92
                    from Mathura, Uttar Pradesh
                    Dec 5, 2018
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                    Address: Bijnor, Uttar Pradesh, 246761

                    I have the honour to state that i anil kumar s/o kirpal singh living in bijnor district o[censored]p and bhatiyana khushalpur is my village located under tehsil of dhampur. My house no. Is 27, my complaint is related to the foundation of electricity supply pole. Contractor want to hang the cable just above my house to pass the electricity with the help of pillar which will be build very soon near my home's corner. However, in front of my house a vacant place is also available at the back side of old temple if they build that pillar at that vacant place then also electric cable will pass easily to its destination and we also don't have any risk of our life in future due to some short circuits of electric cable (If it will hang above my house). So, i suggest you to take an immediate action to solve my matter by replace pole location in front of my house instead of corner of my house as soon as possible
                    Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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                      A
                      adityakumar.aeccivil
                      from Delhi, Delhi
                      Dec 5, 2018
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                      Address: Etah, Uttar Pradesh, 207001

                      Dear concerned person/authority,
                      I would like to take your attention on the issue related to possibility of loss of someone's life. A bare electric wire is passing through my land where the construction of my home is going on. On various requests (Written and verbal) to the concerned sub station authorities it has not been fixed yet. It can harm any one's life, please take the quick action on the same.

                      Regards
                      Aditya kumar
                      Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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                        P
                        Parixit Singh
                        from Surat, Gujarat
                        Nov 30, 2018
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                        payment failed

                        I tried online payment for the application submission for the post of assistant engineer. Payment deducted but never landed on sucess page. I tried it twice and both the time payment deducted. So please let me know how can i get to know whether payment is successful for the application and when i will get refund for transaction made 2nd time. Please provide me contact number. Today it is last day for form submission. Thank you...
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                        V
                        vaec087
                        from Jammu, Jammu and Kashmir
                        Nov 28, 2018
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                        Even our full bills r paid timely, uppcl disconnecting our electricity connection n demanding money. When we raised voice against corruption n complaint till md n dm level, uppcl send 10-12 people at my premises to repeat the same.. They defamed senior citizen i. E. My parents with highly wrong wordings.
                        N finally, they moved our meter from second floor to ground floor on other's wall (Outside our premises) with a threat that they will keep harassing by disturbing the line from outside installed meter.
                        Account id [protected]

                        Shameful pvvnl / uppcl..
                        Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
                        सर मैंने अपना बिल 06/11/2018 को गूगल पे द्वारा ₹1699 जमा किया मेरा अकाउंट[protected] चन्द्र जीत है मेरे खाते से पैसा भी कट चुका है परन्तु जब मैंने अपना बिल चेक किया तो इस समय भी ₹1798 है प्लीज सर मेरे अकाउंट की जाँच करें कि मेरा बिल अभी तक क्यों नहीं जमा हुआ ।
                        Sir, Non Availability of light in chhutmalpur. It is very serious matter that there is no light in WORKING HOURS since last three days in chhutmalpur, distt-saharanpur. Please take strict action immediately. Also request to instruct to the staff to do his duty with awareness. Now hope that we do not face so long light cut in future.
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                          N
                          Nick's Kharayat
                          from Dehra Dun, Uttarakhand
                          Nov 26, 2018
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                          Address: 243001

                          Mai madhavi devi
                          Laxmi nagar kandarpur lalfatak bareilly mai rahti hu
                          Mere ghr k samne ek light ka pole h jisko support dene k liye ek wire mere ghar ke samne.5 mtr we lga hua h. Pole ki condition bahut khrab aur tutane wala hai
                          Aur pole se jo line gyi hai wo us supporting wire se lgi
                          Jismai current aa rha hai
                          Jisse bahut khtra hai
                          Meri aap se humble request h ki aap es per jaldi se jaldi action kijiyega
                          Aur new pole lga kr line ko achhe se fit kre
                          Thanks
                          Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
                          Mere metar se ghar main light nahi ja rahi hai place change metar and give cable
                          Hello Sir,
                          My name is Tanishq Batra and I am from
                          A-72/73 Jwala nagar ( T.P. nagar ), Gali no. 3, Meerut ( U.P. ) . I want to tell you that the electric box on our pole is burnt due to sparking so I request you to place a new box .
                          Thankyou
                          Tanishq Batra
                          House surrounded by 2 trees adjacent to a school, near Arvindo School has been using 2 wires for steeling electricity for a long time. Photo enclosed.
                          Vivek Shukla's reply, Dec 6, 2018
                          Identification must be kept secrete.
                          Sir, my self Amit Kumar umrao s/o omdatt umrao, belong to fareedpur post bindki distt fatehpur up. My complain is regarding cancellation of my house electricity connection due to some domestic problem .Pls guide me to whome i approach. Pls send me important mobile number so that I can contact them.thanku
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                            J
                            Jignesh Khatri
                            from Delhi, Delhi
                            Nov 24, 2018
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                            Address: Ghaziabad, Uttar Pradesh, 201017

                            Sir/madam,

                            I am resident of m-606, aura chimera apartments, raj nagar extension, gaziabad. I want to register a complaint against the builder and management cell of aura chimera for their indifferent attitude. I have asked for electricity bill several times but have been deferred all the time without any concrete reason. I want to know how many units are consumed by me in a month and other charges levied upon. All the day we put off our lights due to have good broad day natural light and use cfl tubes in night and no tv, no ac, only fridge is used.in spite of this, i have to pay more than 1800/- per month. This is the condition of every resident here who have no say. We all are repenting to purchase and they are taking advantage of our misfortune. Recently, the cm shri aditya nath ji proclaimed that those who are paying more than 7500/- electricity bill are only liable to pay gst but here such provisions are totally overruled.

                            Sir/madam, please do the needful, we are not millionaire and try our best to save a single penny. Your reprimand to the management cell or builder will give effect to the direction made by hon'ble cm. Kindly extend ur help towards me to get the electricity bill at the earliest.
                            Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
                            When I was submitting my form and making payment through online card failure was showing inspite of sufficient fund in my cards and I tried for 3 to 4 times still it is showing failure and today is the last day
                            Good evening sir
                            My account is[protected] of Mr CHANDRAJIT. I paid my electricity bills & my account debited balance 1699 rs. But my bill didn't paid . Please check my bill details that why did not paid my bill.
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                              V
                              Vinay26111976
                              from Srinagar, Jammu and Kashmir
                              Nov 22, 2018
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                              Address: Gorakhpur, Uttar Pradesh, 273014

                              Respected sir
                              A/c no [protected]
                              Name - smt anita pandey.
                              I beg to say that i am paid rupees 250 from e-niwaran mobile app choose the option credir/debit cards and tech process payment massage ok & paytm wallet detect amount. Show success massage. But your e-niwaran app show massage faild. Please solve my problem.
                              Thanking you
                              Mobile no. [protected]
                              Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
                              Sir
                              Ur JE not coming for taken metering reading from last two months. In mahendra enclave shastri nagar D- block ghaziabad area.
                              Sir,

                              lakhimpur city me nagar palika ke aage bajpai colony mod
                              par general merchant shop hai jiska nam hai juneja confectionery jisme bade bade icecream freezer aur cold drink freezer lage huve hai jo poori raat bhar chalte rehte hai jise kai saalo se meeter slow karke bahut hi bade level pe bizli chori ki ja rahi hai
                              karwahi kare
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                                1Manoj
                                from Thakurdwara, Uttar Pradesh
                                Nov 20, 2018
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                                Address: Ghaziabad, Uttar Pradesh, 201204

                                Hi sir,

                                My bill of account id no. [protected] of name of balak ram tyagi generated from last 6 months of 4 kilo watts while as per all previous months bill records i need only 2 kilo watts so pls help me to change my bill supply from 4 kilo watts to 2 kilowatts.

                                My mobile no is [protected].

                                My current bill is attached for your reference and i have already done the payment for the same. No bill pending right now. Every time i submit my bill on time but they had automatically change my supply bill. Pls take the necessary action against them.
                                Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
                                Hi,
                                Kindly please arrange the electricity bill.
                                Still not received since[protected].
                                Inspite of many discussion with concerning person and customer care.

                                Regards,
                                Champa Singh
                                Refund my money back to bank due to the amount paid through cash Rs 16887 /-.
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                                  Chirag Likhdhari
                                  from Allahabad, Uttar Pradesh
                                  Nov 17, 2018
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                                  Address: Jhansi, Uttar Pradesh, 284002

                                  Sir, i paid money for electricity but server didn't respond and money got deducted from my balance my bill number is [protected]

                                  My account number is [protected] kindly take appropriate action...

                                  My bill amount was 2817
                                  Plz take appropriate action sir as amount is debited from my balance
                                  From naveen likhdhari
                                  Address -443 cp mission compound jhansi
                                  Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
                                  Sir i have paid the uppcl bill through techprocess @icici ammount 827 date 13/11/2013 but the organization did not get the money. When i called uppcl customer care the said that the bill payment not done.
                                  So please refund my money
                                  Upi transaction id[protected]
                                  Sir maine online transaction kiya tha 400 rs ka sarkari result par up police mein sir account se paise to less ho gye but transaction complete ni hua 48hours ho chuke h but uska koi response ni h sir please ise confirm kra dijiye
                                  On March 06, 2022, my electricity meter reading was taken and at midnight I paid Rs 1322 for my account number [protected]. I got no acknowledgement though the amount stands deducted from my bank account. There Apache bridge server continues to be down as of now March 07, 2022, with no backup server. I am from Lucknow. Calls to Madhyanchal enlists no response
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                                    S
                                    Shami Md
                                    Nov 16, 2018
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                                    Address: Allahabad, Uttar Pradesh, 211016

                                    Sir,
                                    Please be inform due to wrongly issued very high electricity bill since aug-2018 i am complaining and visiting offices to correct the bill and reissue bill, but till now not yet rectified. detail is below:
                                    In JUL-2018 Bill Amount= 4050.00 INR, it paid & receipt and bill attached, this bill last meter Reading was 7036 and start reading was 6438.
                                    After that the issued bill in AUG was wrong, they taken last reading correct i.e. 8406, but the previous reading 10909 (this is wrongly entered in the bill, it should have previous bill last reading i.e. 7036).
                                    After that so many emails and so many time visited their power house office to correct the bill and reissue, but they keep saying come tomorrow, next time said it will be corrected action taken, but bills keep issuing accumulating the wrong value.
                                    Now in October bill issued with amount 1, 70, 332.00 INR and just 2 days before OCT-Nov bill received with amount 1, 72, 503.00 INR, with current reading 8573 which is correct. But they must rectify the previous arrears amount which is wrong. Sir please help me resolve ASAP.i attached JUL Bill with paid receipt online Portal Screen pictures, other issued bills, and Video of meter on 16-Oct-2018. which shows the current reading.
                                    +1 videos
                                    Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
                                    First time after online pay amount debited but not process again pay but receipt not generated please generat bill receipt and return my first payment of rs.1128/-
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                                      C
                                      Consumanu
                                      from Dehra Dun, Uttarakhand
                                      Nov 16, 2018
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                                      Address: Farrukhabad, Uttar Pradesh, 209502

                                      After so many complaints no action has been taken by the Electricity dept. And DVVNL Which can make loss of life to public passing from jatwara Link Road and also makes financial loss to me because the bunch cable is attached with the angle fitted on my building. Again requested to resolve this problem urgently.

                                      Complainant
                                      Sunny Gupta (Advocate)
                                      +1 videos
                                      Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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