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Uttar Pradesh Power Corporation [UPPCL] — payment deducted from my account but on payment confirmation page i got failure due to some error

Dear sir,
I was paying for load enhancement fee on https://uppcl.mpower.in/. paid fee using upi by googlepay. Google pay is saying transaction successful but your payment page ended with failure saying technical error.

Transaction date: 31 may, 2019time 3:50pm
Upi transaction id:[protected]
To:techprocess [protected]@icici
Transaction amount: rs. 100

One more failed transaction
Transaction date: 31 may, 2019time 3:38pm
Upi transaction id: [protected]
To:techprocess [protected]@icici

Transaction amount: rs. 100

Need refund for both transactions

Complaint Status


[May 31, 2019] Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

We are facing frequent power cuts since many days especially with no electricity the entire night.
My details are lukerganj Allahabad-211001
(Next to Justice Jayant Banerjee)
Namskar
Maine 2 din pahle complain kiya light ke, light to sahi huvi hai par boht pareshan kar rahi hai kabhi bhi kabhi cut jati .
Plz solve all light problem...

Suri05's reply, Jun 4, 2019
Re - Complain light Issues

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    Customer satisfaction rating
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    Uttar Pradesh Power Corporation [UPPCL] Phone
    +91 52 2288 7703
    +91 52 2288 7701
    Uttar Pradesh Power Corporation [UPPCL] Address
    Shakti Bhavan, 14, Ashok Marg, Lucknow, Uttar Pradesh, India