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Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

www.upsrtc.com

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Updated: Aug 5, 2024

Complaints 642

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68

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So far, so good. Uttar Pradesh State Road Transport Corporation [UPSRTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Uttar Pradesh State Road Transport Corporation [UPSRTC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Uttar Pradesh State Road Transport Corporation [UPSRTC]

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Money debited but ticket not booked

Payment deducted but bus ticket not booked

Regarding Approval of DL Application - 3966086422

Surrender procedure of smart card of UPSRTC

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Refund not received

extra fare charge

cancellation of e ticket

amount was deducted from my account but ticket wasn't booked

Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews & complaints page 15

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I tried to book 5 tickets from Farrukhabad to Delhi (Kaushambi) on 23.08.2020 ( in morning).

Amount: 2875 was debited twice (try to book again once 1st try failed) but both time, amount was debited from account but no ticket booked.

Please refer to all screenshots of amount payments....

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Respected sir/ma'am,
It is to be humbly submitted that i want to get my booking confirmation message as i didn't get the same while booking my ticket.
I was booking the ticket from bareilly satellite to kaushambhi for the date august 17, 2020 in the bus named as lakhimpur-kaushambhi janrath.
I filled all the necessary details alongwith the seat no. 12. I paid the amount through my credit card but i didn't get any seat...

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I booked ticket from Bareilly to Lucknow (Kaiserbagh) on 18/08/2020 at 6:00 pm through upsrtc portal. Booking amount was deducted from my account but didn't recieved any ticket.Nobody at helpline number is picking up call...

+1 photos

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Dear tram, I have booked ticked from login id: [censored]anshus from upsrtconline.com website. Money was deducted from account but but the ticked booking is not showing neither got any reply from customer care mail. Kindly revert...

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I had booked a ticket from Noida depot to lucknow for the date 20/8/2020 on 16/8/2020 and the payment of ₹943 was successful but i have till now not received any confirmation mail. Neither is my booking visible on my registered id. So now i cannot even cancel my ticket. Even the customer support number is not receiving calls and i am not getting any reply for my mail also. Please help me in the matter....

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I have booked a ticket from Noida depot to Lucknow for the date 20/8/2020 on 16/8/2020 but did not receive any mail or msg for it's confirmation. My money has also been deducted ₹942. Now i am trying to call the customer support but they are not receiving my calls and neither are they replying to my mail. Please resolve the matter as soon as possible as i have to travel back home....

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I tried to book bus using upsrtc portal. My money is deducted for second time(also reported for first) but no booking happened. There is no information regarding any of this on portal like transaction failed or something else.

User ID - pt1009
From - Lucknow
To - bareilly satellite
Bus type - Jantar

I am attaching receipt....

+1 photos

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This is regarding ticket booked from the userid - pt1009. I booked a ticket from lucknow to bareilly satellite on 18 aug, 2020 and money was deducted, ticket was not booked for the bus.

Passenger name - prabhat tiwari

From - lucknow

To - bareilly satellite

Bus type - janrath

Journey date - 18/08/2020

Transaction date-16/08/2020

Amount...

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I'm complaining about my money deduction for tickets from mau to kanpur. My money will be deducted but no tickets confirmation information comes.
Transactions i'd is s54059467...

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I tried to book a ticket from kaushambi to bareilly in volvo bus of 8.30 am of 14/08/2020 through upsrtc website but payment has been deducted but i didn't receive any ticket and seat was still not booked and i didn't receive any refund till now... No one is responding at your 24*7 customer care helpline.. Please look into this matter....

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I booked my ticket from moradabad to yamunanagar, i booked it for 2 people
Rs996.
Money got deducted from my account but no ticket got booked.

Please refund my money asap.
Mobile [protected]...

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Address: H NO 1067 B, NEAR BUS STATION, CIVIL LINE NO 2

I have booked my ticket from gorakhpur to lucknow on date 15/Aug/2020 from UPSRTC Site . the amount deducted from my account but no ticket has been done yet my reference no of bank is[protected] and it also shows PCD/8800/UPSRTC/MUMBAI130820/21:20

Please resolve it as soon as possible so that i can travel...

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Dear team,
Today i have booked ticket through upsrtc site from sahjahanpur to kaushambi on 12/07/2020 but ticket not confirmed and money is deducted from my account.

Trans no. - thx for inb txn of rs.646 frm a/c x6601 to upsrtc... Ref#igajdwzwg7 on 11aug20....

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I booked a ticket on 1st of august from rupaidiha to ghaziabad for date 3rd of august using a registered username on the site nancy1234 and paid the bill of 2000 using google pay
The amount was debited but the ticket wasn't booked and isn't even displaying in the booked ticked section and i have nothing information regarding the refund and it's been almost 10 days. I mailed them regarding this twice but i received no response i have...

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Address: Rto Bareilly

I'm trying to book my ll test slot but getting an error that application no approved but ll test slot booking not possible. What does this stands for?
Why i'm not able to book my test slot? I need to have my ll soon. Please help me....

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Address: 7a dalibagh narmada bhawan

Website: upsrtc.com

Ticket number. Tp[protected]

We waited till 12 mid night.. The bus didn't come.. No one was available at the bus stop in mau.. People around 15 was waiting for the bus which is coming from the ballia and the time was 9.45pm.. Everyone waited till 12 pm.. Then after decided to go back to home... Many people missed their important work due the unethical, unprofessional way of work...

We all need our amount back...

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Address: Lucknowafe

Website: upsrtconline.co.in

Ticket no. 14896224
Dated[protected]
Cancelled on[protected]
Amount-1280/-
Refund amt-1260/-
Not received refund till date

Ticket no. 14906276
Dated[protected]
Automatically cancelled on[protected]
Amount - 1342/-
Refund amt-1342/-
Not received refund till date...

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Address: Uttar Pradesh

I have booked a ticket from moradabad to sitapur on 4-8-2020 for the journey of 5-8-2020.
User id - bt13mec043
Ticket booking date[protected]
Passenger - dheeraj kumar dixit
Ph. [protected]
Email - [protected]@gmail.com

But unfortunately payment deducted from my account but ticket has not booked and proof of payment slip is attached here.

Moreover none of their customer care...

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I booked ticket online for a trip for 2nd august 2020 from kaushambi to moradabad through the app makemytrip for upsrtc bus on 19th july. But on 31st july i got the message that your trip from kaushambi to moradabad has been canceled. For refund of your money please contact on given email or toll free number [protected]. But when i try to connect with this number.. It got busy or switched off. I have sent an email to online. [protected]@upsrtc.com,...

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Dear sir,

I booked a ticket from farrukhabad to kaushambi. Money deducted from my account but ticket not booked. Please clear the issue and refund my money
My user name — ajayorrohit...

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