Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

Dear sir,

I have been using open card from last 1 year or so but since last month my card is not working, it is not being detected by ticket machines.

Name: ashish garg
Card no-[protected]
Valid from 05/16 to 04/21
Mrtmr[protected]

It has a balance of around 350, please advise how i can get this amount back. I have applied for a new card as advised by one of the staff member...

Bus Service AC Shatabdi,
Bus No. UP 26 T 1951
I was traveling in the above mentioned bus My PNR No. PRNR[protected] from KSB to PRNR but driver left me at 3:55 on Asam Road Chauraha instead of Railway Station Chauraha, when i asked him to drop at the exact stoppage he started argument and said bus won't go there and everyone need to stop here only. There were no conveyance there.. i am still waiting for rickshaw or something...

Respected sir/madam
Due to change in time from 8:30 pm to 7 pm they advised me to do booking of 7 seats in mathura to mohamadi ac bus service on 27 march and my seats have been automatically cancelled so i could not cancelled my seats but i done booking in same bus on same seats but they haven't payed me any money till today i am about to loose my money worth rs 3528. Please help me.
Ticket numbers which are not refunded yetbr...

Respected Sir,

I cancelled my ticket having ticket no. 7539972 and PNR no. ANVT[protected] on 08/03/2017 but the refund for same has not been credited to my bank a/c. I already mailed twice on online.[protected]@upsrtc.com but my query has not been resolved yet nor there is proper response from customer care cell. Every time I called their customer care, the executive told me that he doesn't have any information about the same....

I rode AC bust at 7.50 PM on Mar/25/2017 from Sector-18 noida. The Bus fare is Rs 25 but conductor charged Rs 20 but did not give me the ticket.
Bus stops in front of ATS Village, sector 93A but Today it continued on Expressway and did not follow its route.
Please sensitize driver and conductor to follow proper route and issue ticket.
Regards,
Anuj Shahi (Father of Harsh)
852 ATS Village, Sector 93Abr...

I have cancelled the ticket of SAHIBABAD depot bus from Anand vihar to Charbagh, DOJ[protected], which I had booked on[protected]. But till now my money has not been refunded.
I have mailed to online.[protected]@upsrtc.com but did not recive any fruitful result. No one is picking up the call even from Upsrtc. My refund amount is
838 Rs.

Ticket No : 7538087
PNR no : XCHB[protected]
Cancellation...

3 month ho gai h.pr mera smart card abhi tk ni aaya h sir...2 month pahle maine mai apna card lene office gya tha to pta chala ki card invalid h...oor wo mera card mumbai vaps kr die...oor mujhse bole ki maine mail kr dia h...oor 15 din m new card aa jayega...oor aaj 3month ho gai h pr mera card mujhe ni aaya ban kr...oor jb office m jaa k puchta hu to clerk khte h ki mail kr dia h...jb aaye ga to bta dunga...

sir mujhe smart...

Dear UPSRTC TEAM,
I (amit kumar S/o ompal singh) applied for samvida condector in kausambi depot 1 year ago but my security money 10, 000
not refunded till now your govt officers are very lasy so plzz solve my problem i have submitted all related documents

thanks and regards

amit kumar

[protected]

current address - barola sector 49 noida

parmanent address...

Dea r Sir/Mam,
I just want to inform you that i booked 1 ticket having no.7509263 whose PNR no.XFB[protected] respectively and cancelled it due to some unfortunate reason on 06-03-17 by janrath (ac) which is running from anand vihar to farrukhabad.
kindly refund my rest of the cancellation of this ticket.
Thanking You

From,
Shubham dixit...

There was no enquiry counter of UPSRTC at Haldwani bus stand, no one had any idea where the bus would come to board passengers, UPSRTC customer care numbers was always busy, we were in panic and the bus finally arrived at 10:55 pm and in 5 minutes departed at 11 pm sharp which is not right.
WORST driver, kept honking all night, bad language, drove rash and fast reached Delhi at 4am not at all a VOLVO experience.
Very unsafe...

Dear sir,
I am quite depressed and harassed while expressing my situation which i have undergone through while travelling by up roadways bus (Busno. Up65bt9107 dated 07.02.17 from varanasi to anpara) with the conductor sanjay chauhan (As told).
I started my journey from varanasi with the bus mentioned with my luggage (6x4 whiteboard) which was prior intimated to conductor before boarding the bus.
Firstly he denied it...

I booked ticket from UP transport website. And later on the bus was cancelled. When I enquired about my refund I got a revert from third party that had refunded the amount and also I was told that for further information please contact UPSRCTC. I contacted UPSRCTC but they never respond. The details are :
Ticket No = 7191843
PNR No = XETH[protected]
Date of Journey = 31/12/2016
Amount = 342.00
And
Ticket...

Date 02/01/17.
Dear sir
I am traveling from gnoida to sector 37 Noida.conductor not given balance AMT.He told me I have no change.after reaching Noida 37 I told again but they not given and also misbehaving us. I think that is not the way that talking.

Please take some action because I am daily traveling from g.noda to Noida.And the way conductor and driver talking thai is not the way.
Bus number -UP16R...

Dear Sir, This is inform you that I have Rs. 1178/- balance in my smart card issued by UPSRTC. On 29.01.2017 i board a from bijnor to meerut i bought a ticket of Rs. 78.00 and the same has been deducted from my smart card and the balance of Rs. 418/- is shown on my Bus Ticket (as enclosed) I didn't board a bus on 29.01.2017.
only Rs. 418/- is showing instead of Rs 1100/- in my smart card. The details of smart card are as follows:...

Up roadways in Mathura is highly monopoliged. There is no time table and routine of mathura Bareilly route buses.On asking when the bus will depart the driver and conductor said when the bus gets full of passenger it will depart. Koi time nh h sawari jb bhr jyengi tb chalenge and misbehaved also.they don't understand ki passenger ka ktna time waste hota h if bus time table will not get scheduled.every state roadways has its fixed bus time...

We booked our online tickets (ticket number:7134033) through upsrtc website on Sun, Dec 18, 2016 at 11:01 AM . We reached bus stop at 6:03PM and asked a person about the bus. He said it just left. We tried to contact the conductor through UPSRTC helpline number [protected], but the call was unanswered. So we decided to chase the bus through our car. We reached upto the NH high way at 6:18 but didn’t found the bus upon which we realised...

Dear sir/mam
I have an upsrtc smart card for travelling in buses of upsrtc . but that card is not working in most of buses, in that case conductor says that its not working now give me money or stay down from the bus. It happens with me a lot of times. There are so many problems I have against upsrtc. Please register this complaint and justice as soon as possible....

I have booked bus from Shikohabd to Delhi By UPSRTC but no driver detail and bus detail drop me by any msg or call I have many call to customer care but no respond us so please I want to refund my booked amount because I have not any journey in bus nd bus is not come on that day. So please refund my amount as soon as possible because UPSRTC services is very poor...

Sir, I was booking a Volvo ticket from UPSRTC site on[protected] through SBIDebit Card from bareilly to Anand Bihar termnl from your online site.Transaction hanged in the end and ticket was not booked. But my SBI ac no [protected] debited. I again booked the ticket. I have not get refunded the amount till today. Pls look into the matter and refund my amount. Txn I'ds are 21388682 and 21385581 as told by Atom technology your payment gateway.br...

I was travelling from anand vihar to charbagh from pink bus on 25 november, 2016. My pnr no is XCHB[protected]. my transaction no is[protected]. My ticket no is 6987466. i kept my file in the upper luggage shelf. I forgot my portfolio file in the luggage shelf. please help me to recover my file. or provide me with the contact details of the driver or conductor of that bus....