Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

I have booked a ticket from azamgarh to prayagraj in rapti nagar depot. I haven't received any update regarding the bus, neither the conductor have called me not i have received any sms regarding the bus number plate or driver number or location update. When I have called the upsrtc helpline, the person is saying that driver will not call you have to find the bus and board the bus at azamgarh depot....

My money was debited but ticket was not booked yet didn't receive email..
I had called to customer care also,
My 644Rs was debited, when will my money be back.
My registered email is [protected]@gmail.com...

This is in regarding my cancellation of online booked bus. I had booked a bus scheduled from Gorakhpur to Alambagh on[protected] with *booking id 0000000DCDB6*. After reaching the station I was told that the bus has been cancelled following which I catched another one. I raised a complaint for refund but it's been more than a seven days I haven't got any response. I don't know what to do further. They are only delaying the matter....

I forgot my bag coming from prayagraj to Lucknow.
Pavan Hans Volvo UP32NN2316...

Dear Sir/Madam,

I am writing to bring to your attention a serious problem I have been facing while using the services of the Uttar Pradesh Road Transport Corporation (UPSRTC). Despite being an authorised bus stop in Govindpuri (Modinagar), the buses of your corporation do not stop at the designated stops, causing inconvenience to the passengers.

I am a regular commuter on the route from “Meerut to Kaushambi...

Sir,
I took the bus from idgah bus stand at 0515 on 20 Feb 22 and travelled to fatehpur sikri. My beg left inside bus.
It's black coloured and skybeg brand
It's my humble request to find my beg....

Sahab Mera name Amit verma h Mai Bareilly depo ki janrath bus jiska no up 32 mn 9895h me yatra kar raha hu Mai kanpur jhakkarkati bus stand se bus me baitha thodi der bad main so gya aur condector ne ticket nhi diya kanpur se 70 k.m. chalne k bad achanak ticket cheking wale mil jate h aur ticket na hone ki wajah se fine mujhse 1059 rupaye le liya jata h kya ye theek h kya condector ko yatriyo ki gintee karke ticket nhi Milana chahiye ..Please...

I am driveing in local area. one trafic polish espactor unnessary stop me and cut my chllan .i am ask but he is not reply.pllease help me to cancel my chllan. vichle no.up14dh0413...

My refund amount of 485 is still not got to me Plz look into the matter transaction was done from [protected] thru SBI YONO..
The bus did not moved that day and booking was online still my money is not refunded yet...
Plz do check its almost more than 6 months...

I am traveling from Lucknow to mahmudabad. The bus are not going to Lucknow to mahmudabad at right time. In the morning 6:30 am and 7:0 am, the bus to going Lucknow to mahmudabad at right time. The driver and conductor not following the upsrtc timming rule....

Hi Team

My parents had travelled on 29 Jan from kaushambi bus station to Bareilly satellite bus station with AC bus number up27 T 0707. They had left water bottle at the seat.

It is in grey colour Milton cover....

On 22/01/23 I tried to book a ticket for my journey to be commenced on 25/01/23 from Kaushambi to Bareilly for a SHATABDI BUS departure time of 19:00hrs. While processing the payment through Netbanking an amount of Rs 540/- was deducted but the booking failed, The transaction details are as under:
Transaction to[protected] to transfer INB UPSRTC 202301223877006411121GAOZZ

Amir Ahmed Khan
email: khan.[protected]@gmail.combr...

I payed through upi for a bus ticket from kausambi to Bareilly on 22 jan 2023 for a Janrath bus departing at 6:00 a.m.
The amount was deducted from upi but conductor said that ticket could not be generated.
So instead he issued manual tickets for us via cash payment.
I have not recieved the refund for the amount deducted from upi.
Kindly help to process the refund...

I had made an upi payment of 509 to book a ticket in Janrat bus at around 6:00 a.m. on 22 jan 2023.
Money was deducted but ticket was not issued.
Conductor said the money will be refunded, so he issued us manual tickets.
Kindly help to get my ticket payment refunded which was made using upi....

I canceled my ticket number 0000000B8F08 on 17/12/2022 which is not refunded yet

Regards

Sanjay Kashyap

[protected]...

Today, 11-December, 2022 I am travelling from Lucknow to Gorakhpur. I boarded a bus whose Licence number: UP 90 T 5424 provided very bad service. When I was boarding the bus the driver as well as conductor told me that the bus will go non-stop to gorakhpur but it stopped in Ayodhya, Faizabad, Basti, Khalilabad and stood at each station for more than 45 minutes. And I'm still in the bus it's almost 8 hours while it takes maximum 6 hours to...

Hello myself shivam and I booked bus ticket from UPSRTC site on 13/11/2022 money was deducted from my account but my ticket is not booked how will my money be refunded or ticket will be booked and customer care people are not receiving calls and this is the screenshot of payment...

Hi Team

This is to bring on your concern that My Mother DR Sudha Tiwari is travelling daily & is an Emiste Holder. This bus service is poor as he does not stop the bus at the college location. He has an everyday urge for the same. Then what is the meaning of Emtie Holder

Waiting for kindfull response...

I was trying to book a ticket on 30 October, 2022 and while booking for a seat 812 rupees for ticket got deducted at 1:07 pm but transaction got failed and seat was not booked, i booked the same seat at 1:23 pm and money was deducted again and the previous amount was not refunded.i tried calling customer care with no success, i want refund and attaching Google pay proofs....

Dear Sir,

Our Application showing pending for approval since 7 oct 22 but till dated i am not received any update.

Kindly check and approved the DL Application - [protected]

Best Regards
Amit
[protected]...