Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

Sahab Mera name Amit verma h Mai Bareilly depo ki janrath bus jiska no up 32 mn 9895h me yatra kar raha hu Mai kanpur jhakkarkati bus stand se bus me baitha thodi der bad main so gya aur condector ne ticket nhi diya kanpur se 70 k.m. chalne k bad achanak ticket cheking wale mil jate h aur ticket na hone ki wajah se fine mujhse 1059 rupaye le liya jata h kya ye theek h kya condector ko yatriyo ki gintee karke ticket nhi Milana chahiye ..Please help me..

I am driveing in local area. one trafic polish espactor unnessary stop me and cut my chllan .i am ask but he is not reply.pllease help me to cancel my chllan. vichle no.up14dh0413

My refund amount of 485 is still not got to me Plz look into the matter transaction was done from [protected] thru SBI YONO..
The bus did not moved that day and booking was online still my money is not refunded yet...
Plz do check its almost more than 6 months

I am traveling from Lucknow to mahmudabad. The bus are not going to Lucknow to mahmudabad at right time. In the morning 6:30 am and 7:0 am, the bus to going Lucknow to mahmudabad at right time. The driver and conductor not following the upsrtc timming rule.

Hi Team

My parents had travelled on 29 Jan from kaushambi bus station to Bareilly satellite bus station with AC bus number up27 T 0707. They had left water bottle at the seat.

It is in grey colour Milton cover.

On 22/01/23 I tried to book a ticket for my journey to be commenced on 25/01/23 from Kaushambi to Bareilly for a SHATABDI BUS departure time of 19:00hrs. While processing the payment through Netbanking an amount of Rs 540/- was deducted but the booking failed, The transaction details are as under:
Transaction to[protected] to transfer INB UPSRTC 202301223877006411121GAOZZ

Amir Ahmed Khan
email: khan.[protected]@gmail.com
Kindly take action to return the money to my account.

I payed through upi for a bus ticket from kausambi to Bareilly on 22 jan 2023 for a Janrath bus departing at 6:00 a.m.
The amount was deducted from upi but conductor said that ticket could not be generated.
So instead he issued manual tickets for us via cash payment.
I have not recieved the refund for the amount deducted from upi.
Kindly help to process the refund

I had made an upi payment of 509 to book a ticket in Janrat bus at around 6:00 a.m. on 22 jan 2023.
Money was deducted but ticket was not issued.
Conductor said the money will be refunded, so he issued us manual tickets.
Kindly help to get my ticket payment refunded which was made using upi.

I canceled my ticket number 0000000B8F08 on 17/12/2022 which is not refunded yet

Regards

Sanjay Kashyap

[protected]

Today, 11-December, 2022 I am travelling from Lucknow to Gorakhpur. I boarded a bus whose Licence number: UP 90 T 5424 provided very bad service. When I was boarding the bus the driver as well as conductor told me that the bus will go non-stop to gorakhpur but it stopped in Ayodhya, Faizabad, Basti, Khalilabad and stood at each station for more than 45 minutes. And I'm still in the bus it's almost 8 hours while it takes maximum 6 hours to reach Gorakhpur from Lucknow.
Now I feel very tired and helpless as well.

Please look such type of frauds and fraudsters for the convenience of passengers.
Thankyou!

Hello myself shivam and I booked bus ticket from UPSRTC site on 13/11/2022 money was deducted from my account but my ticket is not booked how will my money be refunded or ticket will be booked and customer care people are not receiving calls and this is the screenshot of payment

Hi Team

This is to bring on your concern that My Mother DR Sudha Tiwari is travelling daily & is an Emiste Holder. This bus service is poor as he does not stop the bus at the college location. He has an everyday urge for the same. Then what is the meaning of Emtie Holder

Waiting for kindfull response

I was trying to book a ticket on 30 October, 2022 and while booking for a seat 812 rupees for ticket got deducted at 1:07 pm but transaction got failed and seat was not booked, i booked the same seat at 1:23 pm and money was deducted again and the previous amount was not refunded.i tried calling customer care with no success, i want refund and attaching Google pay proofs.

Dear Sir,

Our Application showing pending for approval since 7 oct 22 but till dated i am not received any update.

Kindly check and approved the DL Application - [protected]

Best Regards
Amit
[protected]

I booked two tickets from moradabad to Kaushambi through my UPI id.Money has been deducted from account but i have not received tickets.It shows tickets haven't been booked yet.I look forward for the immediate refund

I had reserved Janrath (2*2 AC) bus from Alambagh to Ballia on 15th oct and when I reached at bus station, they told me that my bus is cancelled due to breakdown and I have to purchase a new ticket in different bus and my money will be refunded. But its been 3 days and my money is not yet refunded nor I was notified about cancellation of bus or refund. I am a student, you can not cheat us like that. pls refund my money.

ticket details
PNR/booking ID[protected]A74
ticket no 00037AC8D8
date of journey 15/10/2022
time of journey 8:00 PM
ALAMBAGH TO BALLIA

Dear Sir,

I want to complaint against RTO Department, I was booked my no. UP32MZ1032 from Transport Nagar, Lucknow, UP, Receipt No is - PU[protected], & Payment of this no. amount of Rs. 5000, Date 12.07.22,
When dealer cut my RTO Receipt 08.08.22, this no. was not taken on portal, & provide by default another no. to me by RTO, Sir how can do this, when i booked fancy no. already then why provide me another no. from RTO Department. Sir please check & refund my amount which was unnecessary taken by RTO. I also provide screen shot of RTO Receipt.

Regards

SHASHANK SRIVASTAVA
[protected]

I am travelling from
jhakarkati bus station to kurawali
khurja depot
bus no. Up77an2082
time. 15:32:32
it is mention in my ticket kurawali. But they said the bus gone kurawali bypass highway but not mention in ticket. Is they run buses by their own rules. I am off from upsrtc and up government. I will mention this issue on twitter handles and also cm....

I'm traveling from Renukut to Prayagraj
From janrath sewa zero road depot bus no UP78FN8539 no mobile charging port is working.for long journey charging is required for mobile and we are paying for that extra service. It causes inconvenience for specially for long hours journey.kindly rectify the problem as soon as possible.

Bus o[censored]psrctc named up-78 hn. 3397 ig going from local routes instead of highway and fare is as usual like highway. Likely for saving toll tax......