Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

I was travelling by bus no - UP32Z 9676 (Route -11) at 5:45PM on 17 Aug, 2010 from Sikander Bagh to Patrakarpuram. The driver was driving very rash and when I asked him to drive slowly, he behaved rudely and continued driving rashly.
Kindly take strict action against it.

I tried to lodge complaint on the UPSRTC website which could not happen as there was some error, also the contact numbers provided on the website are incorrect.

Whenever one travels from Delhi to Hardwar/Dehradun route on a UP Road transprt buses, they are over-charging passengers. They never return the rest amount. They charge full ticket for small children (excluded for upto 5 and half ticket for 5-11 yrs old). They charge full ticket for small pets (even 1-2 months old inside basket or so). If you are unwilling to pay, they will not cut ticket for you.

The bus conductor and driver do not stop the bus on the bus stand muradnagar ghaziabad and he stop the bus when he watch the heavy luggage for take the money from the luggage owner.he do not stopped at the stop when the passenger entered in the bus i know some one bus no. up 21 7377 bijnor depot.up 14AT 8168,up21 n 6708,up15 y 9621.i have seen many time that they always stop the bus on the kashmeree gate yamuna nadi pul for take the illegal bags,plastics material and other type of iron pols.due to this the passenger always suffer.



plz take immediate and neccessary action against them.

please take a neccessary action against them.

This complaint is about corrupted UP roadways bus conductors. Today I boarded a UP roadways city bus from sector 19, Noida to IOC, sector 15, Noida. I went to conductor, gave Rs 5 and asked for the ticket. Initially he returned me Rs 2 but did not give the ticket. When I insisted that I want the ticket, he issued me a ticket from sector 37, Noida to IOC, sector 15, Noida which is a Rs 6 ticket. I asked why did you give me this ticket, he said that there is no ticket from sector 19, Noida. Though there is a ticket from Atta to IOC. Some mobile numbers were written on inside walls of bus for complaints. I tried few numbers but nobody pick the call.

Bus no. :- UP 16 P 9542
Ticket no.:- 00036859
Date: 21/04/2010
Time: 9:28 AM
Complaints Mobile numbers I tried :[protected],[protected]

Please look into this serious issue as these corrupted people are the reasons for the loss in revenue to UPSRTC and to Govt. of India as well.

The frequency of the Yellow buses from Ghaziabad to Noida is already very low. And now the bus drivers have started not even stopping at their respective stops. Its been 3 days the bus Route No. 7 is not stopping at Chaudhary Mor at Ambedkar Road, Ghaziabad. 4-5 girls keep running after the bus every morning asking the driver to stop but he doesn't. It is the stop because earlier the bus used to stop there.
Its even difficult to get the bus back from Gol Chakkar, because there also the bus doesn't stop. If by luck we get the Route No. 7 bus, then the driver denies going to Ghaziabad, saying it will go only till depot. There are no regular timings also. Something has to be done of this bus. Frequency of buses should also be increased as there are no other bus services in this route.

Dear sir,

I Have been Travelled on Dated:13 Dec 2009 from Lucknow to Kanpur by AC shatabdi Bus No. UP65- AR0766.
This bus fare double to the ordenary but they are not providing facilities which are to be provided for Shatabdi passengers.

When i boarded at Lucknow around 9-20AM it has to reach by 2 Hrs to Kanpur but after 11.15 Bus was
suddenly stopped at Jahjmau ( Near Bridge) due to its internal problem and conductor boarded all of passengers to Ordinary bus for travelling upto Bustand.

finaly I reached afternoon 12-15 by ordinary bus to kanpur bustand.

UPSRTC Failed to provide IN TIME service for passengers who travel by Shatabdi by charging double Fare per Ticket compare to Ordinary.