Uttar Pradesh State Road Transport Corporation [Upsrtc] — Cancelled ticket refund status

Address:

Nagla kisanan barhpur farrukhabad

Dear sir, this is reference to my booking in which I Rahul Pandey booked a ticket from kaushambi to farrukhabad as on 25/03/2021 and due to some emergency I cancelled my booking same day. But I did not get my refund amount as almost 12 days passed. I am mentioning my all account and booking related details, kindly process my refund amount which is 562 as per the cancellation voucher.
Details are given below.

Journey details-
From- Kaushambi
To- Farrukhabad
Fare- 582 /-
Ticket no. 15563843
Cancellation voucher no. 15564170
Refund amount- 562 /-
Name- Rahul Pandey
Registered mobile no. [protected]
Registered email id- [protected]@gmail.com