Uttar Pradesh State Road Transport Corporation [Upsrtc] — Refund not received for ticket booking

My name is Rashi Mishra. I have booked two tickets on 11 March 2021 from Bareilly to Agra which cost me Rs. 814.

I have done the payment via Google Pay the money got deducted but the UPSRTC page said that payment failed and tickets were not booked. I tried calling helpline number but they are not reachable. Screenshot of the payment is also attached here. I need my refund back. Very poor service from UPSRTC.

Id I used to book tickets is rashim0205.
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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