[Resolved]  Uttar Pradesh State Road Transport Corporation [Upsrtc] — Refund of failed transaction not received

This is to inform you that on 8/03/2021 I tried to book a ticket through upsrtc's official website and made the payment of Rs. 1732 through google pay UPI. After making the payment it redirect to the page where "transaction failed" Message appeared. Amount deducted from my account and still not got any refund. I called on toll free number o[censored]psrtc where customer care was not able to help regarding that transaction and asked me to write an email to upsrtc. I emailed thrice but didn't get any response. I am attaching the google pay receipt for your reference. Please look into matter and help me to resolve this issue.
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Mar 22, 2021
Complaint marked as Resolved 
Just after 3 days of complaining got the refund. But i didn't get any email or call from the company
Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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