Uttar Pradesh State Road Transport Corporation [Upsrtc] — Refund pending since 03.04.2021

Website:upsrtconline.co.in

PAYMENT FAILED AND REFUND NOT YET RECEIVED

UPSRTC USERNAME : sona7417
BOOKING DATE : 03.04.2021 ( 03 Apr'2021 )
REFUND AMOUNT : 617 INR

The refund is pending and i have been taking many follow ups for same . UPSRTC is asking to get in touch with ATOM and ATOM is instructing to talk with UPSRTC merchant for refund initiation .

Its nearly going to be 2 months and there is no status of refund, moreover the UPSRTC Customer Care Executives are not giving any update or registering the complaint . They simply say that they can't do anything related to refund .

I made the payment via ICICI Debit Card, attaching the statement .
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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