Uttar Pradesh State Road Transport Corporation [Upsrtc] — ticket not generated, money deducted from my bank account, money not refunded over 20 days

Address:Lucknow, Uttar Pradesh, 110092
Website:upsrtc.com

Hello team,
I booked a ticket from upsrtc website. The amount got deducted from my bank account but ticket was not generated. Below are the details.

Date : 08 august 2017
Amount : 825
From: kaushambi, delhi
To : kanpur
Bus type : shatabdi
Mobile number mentioned : [protected]
Email id : [protected]@gmail.com
Name: akshaya
Bank transaction id : bil/[protected]//81233951_upsrtc

It's been 21 days but i did not receive the refund. Kindly look into this.

Regards,
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
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Comments

SIR T NO 8229704 PNR XCHB[protected] FOR DATE 13/06/2017

FM ALLAHABAD TO LUCKNOW (CHARBAGH)
BUS SERVICE WAS CANCELED, REFUND NOT PROVIDED TILL DATE AFTER MANY REMINDER TO online.[protected]@upsrtc.com
please do the needful thanks

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