Uttar Pradesh State Road Transport Corporation [Upsrtc]

Uttar Pradesh State Road Transport Corporation [Upsrtc] — transaction failure

Y yadavamit2896

I have booked upsrtc bus ticket on 21 march 2020 from anand vihar to lucknow but that transaction was unsuccessful (Information provided by customer care executive) due to this upsrtc have deducted rs 2618.00 from my hdfc bank credit card account and even after more than 1 months my money is not refunded to my account. Complaint also registered on 'http://www.upsrtc.com/frmGrievances.aspx' with below details :- Docket no: gu0rm00065610, username : amitipec09 (Upsrtc loginid), ref no (Hdfc):[protected] +1 photos Was this information helpful? No (0) Yes (0)
Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint. May 10, 2020 Updated by yadavamit2896 Below is the Credit Card Payment Screenshot. I have written mail to UPSRTC but no response till now. May 10, 2020 Updated by yadavamit2896 With due respect i beg to say that i tried to book a ticket on upsrtc on 21 March 2020 but the ticket was not generated due to discrepancy in the upsrtc system and transaction got failed but the amount Rs 2618 was deducted from my credit card as per enclosed bank credit card statement. I am sorry to inform you that 45 days lapsed, inspite of my repeated request and emails to UPSRTC and what’s app to upsrtc help line no but neither refund amount Rs.2618.00 nor any reply is a matter of great shameful.
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