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V-Guard Industries Complaints & Reviews

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Updated: Nov 17, 2023
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V-Guard Industries reviews & complaints page 4

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S
from Mumbai, Maharashtra
May 18, 2019
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Address: Lingaraj Nagar, Oldtown, Khordha, Odisha, 751002

How to harrash the customer and yet take pride for such act should be well learnt by the so called v - guard industry.

Unfortunately we have been trapped and given a lifetime lesson for buying v-guard submersible 1 hp motor. After paying a close to 17k towards this amazing product we are yet to experince the real product value usage.

On 11th april we had purchased summersible motor for our borewell. However we never had the luck to pump out the water through this product. Even after rasing multiple calls and complain at customer care we never received any service so far.

We just experienced a super cyclone in bubhaneswar where we all were struggling to arrange water for our day to day living. Even after 37 days of the product buying we are still waiting to have see the summersible motor in working condition.

The v - guard technician assures us every single day of visiting our house and sorting the issue, however we have only been awarded with waiting and waiting with no real solution.

Is this how your company functions? I dont know about other cities but your service team here in bhubneswar definitely needs to change and develop some sence of professionalism and customer service rules.
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    M
    maninder joon
    from Mumbai, Maharashtra
    May 13, 2019
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    Address: House no-1171,sector-6,bahadurgarh,HR, Jhajjar, Haryana, 124507

    Due to electricity fluctuations the stablizer has been damaged and many appliances in my house has been damaged or short circuited because of the failure of the stablizer and my house has been in dark since last 2 hours due to failures of the stablizer. It’s very difficult for us to sit in the house so I requested you to look in the matter and handle it quickly
    +1 photos
    V-Guard Industries customer support has been notified about the posted complaint.
    My inverter is in warranty period but it's doesn't work properly. In this battery 1st problem is no more backup or 2nd is to much hitting. I am so glad if you can resolve this issue as soon as possible because in I have aways use only v gard appliance like as fan, led, inverter battery or something else. Then carefully seen this mail.
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      S
      satishreddy1223
      from Hyderabad, Telangana
      May 7, 2019
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      Hi,

      I had purchased vguard cooler 1 month back and now the pump is not working. Despite several calls to customer care, a technician was arranged. Since it is peak summer season, the service center needs to keep the motor pump, since it is the main for a cooler. After we raised the request they said that we will order the motor pump now. It is very pathetic that the service center itself is not keeping the sufficient orders
      V-Guard Industries customer support has been notified about the posted complaint.
      I purchased VGuard Battery 135 AH vide serial # [protected] on 12 Jan 2019 from Power Grip System, nagarabhavi, Bangalore is not functioning well to the optimum. I m getting a backup of it 45 mins instead of 4-5 hours. Need your earliest resolution
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        A
        Ajesh Kumar S S
        from Thrissur, Kerala
        Apr 20, 2019
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        Address: Sasi bhavan ponguvila sathyanroad kannaravila nellimood. P. O. Pin:695524. Phone no:9495397936, Thiruvananthapuram, Kerala

        We just buy the submersibile pumb 2 days ago.in these time the motor worked in a proper maner. And now in the early morning when we switched on the pumb it wouldnt worked. We just chechked and makesure that it is complained. We want another pumb for our home use. Please just check the pumb and provide us a new pumb. Please visit in the home as short as possibile.
        V-Guard Industries customer support has been notified about the posted complaint.
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          A
          Anish Bose
          from Balasore, Odisha
          Jan 18, 2019
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          Address: Kolkata, West Bengal, 700032

          Hi-

          I am seriously fed up with the vguard geyser. I bought a 6 litre pebble in dec 2016.in nov 2018 it stopped working no power and after 5-6 days after repeat follow up someone from service center visited us and fix. Again on dec 2018 the same issue same service center was assigned. The technician was incompetent and took time and fixed it somehow but from jan 2019 beginning the water started leaking seems tank leakage.

          I logged a complaint again but 24 hrs has almost passed the incompetent service center did not bother to contact us. I think they have damaged my geyser really not acceptable.

          Here are the details for latest complaint.

          • service request no.: 1-[protected]
          • assigned to service center: taramaa enterprise - 109555
          • service center phone no.: [protected]
          • closure code: 1123
          Our service center technician will contact you at the earliest. Please provide the closure code to the technician after your service request is resolved successfully.

          Anish bose
          [protected]@gmail.com
          V-Guard Industries customer support has been notified about the posted complaint.
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            R
            Rajendar Bakam
            from Adur, Kerala
            Dec 28, 2018
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            Address: Warangal, Andhra Pradesh
            Website: Vguard customer care executive

            Dear sir,
            I purchased your company product a gyeser that is vguard steamer plus ec series with serial number
            1-[protected], and registered for installation. Your company authorized boy came to me (With phone number[protected]) and hedid not observed anything and blindly refused to install. Actually there is a need to plow two holes. Even though he had enough equipment with him for dig hole, care lessly answered me. Not given any suggestion even though i requested..
            At last i used to appoint a worker and paid money to him. He installed finally. After that your boy come and captured a photo... And given five star rating him self..
            Sir, i request you to give proper instructions to your boys to help customer. L hope no body should fase bitter experience like me. And allow the customer for your free installation...
            Thanking you.
            V-Guard Industries customer support has been notified about the posted complaint.
            My vgaurd inverter 750 is not supporting to charge the battery.it is running okay but after light gone it started beep beep

            complaint towards your authorized boys who are for installation of the geyser. about their carelessness. and irresponsibility. - Comment #3405847 - Image #0
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              V
              from Chennai, Tamil Nadu
              Dec 8, 2018
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              unit not repaired and kept open till now

              Address: 583103

              Dear sir,

              This is regarding with the gas geyser, which i purchased 3 months back, and since from the beginning, we are giving a complaints of gas leakage (5+ complaints) inside the geyser, but every time engineer (Mr. Ahil) use to say, everything is fine, i request for senior engineer, but the same person, mr. Adhil use to come for checking and say that everything is fine, our complaint with the unit is simple, if we switch...
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              A
              Anish Bose
              from Balasore, Odisha
              Nov 10, 2018
              Resolved
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              Hi - i have a geyser from vguard which is under warranty i have raised a complaint with customer care and lodged a ticket on 7th nov 2018. The company told they will get back and assign a technician within 48 hrs. But despite repeated calls no technical was assigned.

              • service request no.: 1-[protected]
              • assigned to service center: taramaa enterprise - 109555
              • service center phone no.: [protected]

              Regards

              Anish bose
              [protected]@gmail.com
              Nov 13, 2018
              Complaint marked as Resolved 
              The team finally resolved my issue. Thanks
              V-Guard Industries customer support has been notified about the posted complaint.
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                E
                erashok99
                from Madurai, Tamil Nadu
                Oct 29, 2018
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                Address: 627007
                Website: www.vguardindustries.com

                Sir, i had bought du 800 inverter from v guard. It failed last month and i had registered complaint with the company. Their service person came and attended. Replaced circuit board and charged rs 2000. Again the inverter failed. Complaint registered. The service person came attended. Again the inverter failed. Complaint registered with v guard through their website. 5 days over. None turned up so far. All the good will i had on v guard and its products are gone now. If you can please do the needful.
                T. Ashok mobile :[protected]
                V-Guard Industries customer support has been notified about the posted complaint.
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                  T
                  tushar@321
                  from Mumbai, Maharashtra
                  Oct 7, 2018
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                  Address: Faridabad, Haryana, 121002

                  I bought a v guard geyser through paytm and got it installed through v guard service centre about a week back. Today morning, it came off the wall and fell flat on the floor. It is purely because of improper installation, as it came off the wall without any external interference. Luckily no body got hurt. Body of the geyser got damaged and hence need to be replaced wit new one. Request you to register my complaint. The service engineer can visit us to inspect and verify the issue.
                  +3 photos
                  V-Guard Industries customer support has been notified about the posted complaint.
                  Live guard steplizer not working.pls send engineer for resolve the problem.

                  Regards
                  BM SBI ADB AMNAGAR
                  MADHEPURA
                  BIHAR
                  852219
                  [protected]
                  Water suction not proper hence outlet pressure very very low
                  vitthallagas99's reply, Dec 31, 2018
                  Water pump not pressure.
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                    R
                    Rames Chandra Roy
                    from Kolkata, West Bengal
                    Oct 6, 2018
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                    Address: Kolkata, West Bengal

                    I made a request for servicing of the stabilizer connected to my ac yesterday morning. The sr no is[protected] and the service centre talked with me and told me that service personnel will communicate soon but none has communicated with me for service till now. I am suffering a lot for not functioning of the voltage stabilizer. Pl try to comply with my request at the earliest.
                    V-Guard Industries customer support has been notified about the posted complaint.
                    My 1200mm ceiling fan 'Dream'
                    purchased on 10 .01.2017
                    fan speed is slow
                    for the last one month
                    Geyser was not working properly i have made a complaint and it was attended on[protected], the result was not satisfactory please make an arrangement to solve my problem as early as possible.
                    SERIAL NUMBER X[protected]
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                      Noushad Kullangarathoppil
                      from Guruvayur, Kerala
                      Oct 1, 2018
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                      Address: 679330
                      Website: [email protected]

                      It was installed in 22 of sept 18 while next day no working. And given compaint (Manjeri) your servicer informed as loose connection but after that today 1st oct. It was again in complaint, i. E. Working if there is electricity when it gone it will not work. So i think problem is no battery back up. So kindly replace it otherwise problem will again continue and i have no time to complaint...
                      V-Guard Industries customer support has been notified about the posted complaint.
                      Sir,
                      My inverter is not working properly after a lightning in my area, it may damaged due to the lightning
                      madhukumar_g's reply, Oct 23, 2018
                      My inverter is not working properly after a lightning in my area, it may damaged due to the lightning
                      Heater is taking much time to get heated&heat also not that much high.
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                        N
                        ningappa.oggar
                        from Bengaluru, Karnataka
                        Sep 25, 2018
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                        Address: Chitradurga, Karnataka, 577502

                        I had purchased safeflo plus 6 litre water heater on 28/12/17. My water heater automatically stopped heating i had raised a complaint to your customer care on 22/9/18 12.35 pm and received complaint no sr no 1-[protected] till to date and time nobody has called me nor attended the complaint. I have called customer care yesterday twice and today also they are telling that we have raised to senior level and finishing the call everytime i am getting the same answer. As per your rule my complaint will be resolved within 48 hrs now 74 hours has been crossed nobody has attended my complaint.
                        V-Guard Industries customer support has been notified about the posted complaint.
                        I had bought V-Guard Mixer grinder juicer in August 2017. Its not working and burnt smell coming. Have so far used only two jars, big masala grinding and the smallest one. Rest completely intact. Its within the warranty period.
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                          k sreelatha
                          from Chengannur, Kerala
                          Sep 8, 2018
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                          Dear sir,
                          Iam k. S. Muraleedharan pillai purchased a solar v guard inverter on 27/12/2016 the product no: is v guard dv1000 smart 12v. Digital ups. Commodity code:vi 15rc 22942. Complaint booking no:7483. It is already more than 48 hours i had registered a complaint and nobody came. So please take immediate action to rectify the complaint. This product quality is very poor.
                          V-Guard Industries customer support has been notified about the posted complaint.
                          My home inverter not working properly. It is switch off automatically on power cut-off.
                          Sometimes Indictating low batery mode as the battery is fully charged . So please resolve my problem as soon as possible .
                          Bhabani20's reply, Sep 28, 2018
                          My home inverter not working properly. It is switch off automatically on power cut-off.
                          Sometimes Indictating low batery mode as the battery is fully charged . So please resolve my problem as soon as possible .
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                            R
                            Rajan Ravur
                            from Irinjalakuda, Kerala
                            Sep 3, 2018
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                            Address: Thrissur, Kerala, 680121

                            I purchased v guard storage water heater - pebble 10 l model from nandilath irinjalakuda on 23 august 2018. I was using v guard instant water heater which got damaged so i went to purchase another v guard instant water heater. But the person in the shop introduced himself as the staff of v guard and only on his assurance that the water heater would be installed the very next day, i went for the storage model ie pebble 10 l. The same day, 23.08.18 i received an sms intimating that the installation would be done within 48 hours. The same day, as promised, a received a call from thrissur service centre, informing me that the technician would call me the next day for my route and other formalities and i received a code that had to be given to the technician after the work completion. But no body came. Two days later i received a similar sms and the same drama. Today is 3rd september 2018. Even after 10 days of purchase nobody came for installation. I strongly express my concern and the way v guard is carrying out its business.
                            V-Guard Industries customer support has been notified about the posted complaint.
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                              R
                              RohitvNair
                              Aug 29, 2018
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                              Address: Pathanamthitta, Kerala, 689110
                              Website: v guard inverter

                              Dear sir

                              V-Guard inverter not working and lodge a complaint (No.SR[protected]) and till now nobody has come after 3 days. Surprisely I received a massage form you that in between 24-48 hour solve the problem. plz come and repair this product.it is in warranty product.and product code is 3714.
                              i accept to good service and update from you.
                              AS SOON AS
                              thank u

                              From-

                              MR P R VENUGOPAL NAIR
                              PARTTIUKATTU HOUSE
                              NEUMPROM PO
                              PATHANAMTHITTA 689110
                              V-Guard Industries customer support has been notified about the posted complaint.
                              VMT 500 digital plastic panel clips were found broken.i have purchased this product on 25/08/2018 in Jamshedpur, jharkhand.
                              Pl arrange to replace the panel of VMT 500 digital.
                              I hope positive response from your side.
                              Thanks
                              U N Gupta
                              [protected]
                              Mango Dimna Road
                              Jamshedpur
                              Sir v guard rotair cl model celling fan complaint it is not working properly and it has stopped working now
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                                Garv jadaun
                                from Aligarh, Uttar Pradesh
                                Aug 17, 2018
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                                The inverter fan is not circulating.there is a no backup.when inverter started som time later it heated up and the fan is not doing their work prooerly.so that's why there is no backup .So please solve our problem and call on [protected].
                                Address:Maina mojpur, Khurja junction near railway station.please attention to me and so my problem .It makes many problems to me
                                V-Guard Industries customer support has been notified about the posted complaint.
                                Nafisa khan..nandai naka ...rajnandgaon ...mohararaod ganu bhai wahab bhai building ...my stebliser is not working plz cheak before 6 month i bought stebliser ...sona electrical shop rajnandgaon
                                Not working system complint
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                                  KP Rao
                                  from Hyderabad, Telangana
                                  Aug 10, 2018
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                                  My v-guard seamer plus storage water heater - w [protected] msv 15/25 is working well but giving shock from today morning and our taps are also giving shock.
                                  Please attend urgently as small / kids children are fasing problem.
                                  Please treat as most urgent

                                  My registered cell was [protected] and my changed present cell is [protected]

                                  Please register my complaint &arrange for your tecnitian urgently
                                  Kind regards.
                                  K purna chandra rao
                                  Flat no 301, apurupa iris, road no 11 kakateeya hills opp alangir masjid near kavuri hills, madapur, hyd 500081
                                  V-Guard Industries customer support has been notified about the posted complaint.
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                                    Ramesh chandra jena/Gyan ranjan jena
                                    from Angul, Odisha
                                    Aug 8, 2018
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                                    One vguard stabilizer has been installed in residence purchased at balangir dist (Odisha). Consumer tel no. [protected] is my son. The product is not functioning.
                                    I have filed complain through customer care. My sr no. Is1-[protected]. The tech. Staff has gone balangir to look into the matter but he did not it find their as the product/stabilizer is being used keonjhar (Odisha).
                                    Hence i would like to request to register my complain again &take needful action at earliest possible. My contact ph no. [protected].
                                    Remained with thanks.
                                    V-Guard Industries customer support has been notified about the posted complaint.
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                                      bglogeshkumar
                                      from Chennai, Tamil Nadu
                                      Jul 31, 2018
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                                      Address: Chennai, Tamil Nadu, 6

                                      Hi team,

                                      Two srs already generated on behalf of ac stablizer issue before 30days, but no resolution, but the srs got cancelled without any reasons.

                                      No service engineer visited my site. Still my product is not repaired and my problem is not resolved yet. As ihave bill copy and its under the warranty period but still no one resolved my issue. Strict action needs to be taken. My mobile number is [protected]. Already bill copy sent to customer service email id.
                                      V-Guard Industries customer support has been notified about the posted complaint.
                                      I purchase 31.7.18 new instant watet heater 3liters 3000watts power on indicator light is not working. I complaint 1.8.2018. But now not clear my complaint. I new purchase and not in use our product. Clear immediate my complaint. Or i go to consumer court in our products.
                                      Power issue
                                      I purchase 31.7.18 new instant watet heater 3liters 3000watts power on indicator light is not working. I complaint 1.8.2018. But now not clear my complaint. I new purchase and not in use our product. Clear immediate my complaint. Or i go to consumer court in our products.
                                      I have purchased a V- Electronics Voltage Stabilizer in the month of April, 2018. But the said Stabilizer is not working now. You are therefore requested to replace the same at the earliest.
                                      chander shekhar pandey's reply, Aug 18, 2018
                                      I have purchased a V-Guard Electronics Stabilizer in the month of April, 2018. But the Stabilizer is not working now. You are therefore requested to replace the same at the earliest.
                                      Regards,
                                      C S pandey, Vasundhara, GZB. 201012, UP
                                      The invater o[censored] r company is not working properly. plz register a complainand give us service
                                      majid2829's reply, Aug 23, 2018
                                      the vgard invater is not working do plz send u r service boy to the pertical address
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